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- Tasks: Oversee daily operations, coordinate staff, and ensure high service standards for participants.
- Company: Join New Ways Services, a supportive team dedicated to helping individuals with brain injuries.
- Benefits: Enjoy competitive pay, health care plans, retirement options, and generous paid time off.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Must be 21+, have a high school diploma, and relevant experience is a plus.
The predicted salary is between 42000 - 48000 £ per year.
The Site Manager oversees the daily operations of their assigned site, ensuring high standards of service delivery for all individuals receiving support. This role operates under the guidance of the Program Coordinator and is crucial for maintaining a safe, efficient, and supportive environment.
Key Responsibilities:
- Coordinate staff schedules and maintain adequate staffing ratios to ensure smooth program operations.
- Oversee medication management, including counts, ordering, documentation, and verification.
- Manage program finances, including petty cash, money counts, and check requests, with oversight from the Program Coordinator.
- Assist with hiring, onboarding, and training new staff members to support program growth.
- Ensure accurate and timely documentation of medications, participant goals, behavioral data, and incident reports.
- Schedule and support participant attendance for medical, therapy, and community appointments.
- Promote a safe and supportive environment by addressing safety concerns, reporting incidents, and modeling positive engagement with participants.
- Communicate effectively with the Program Coordinator and team, participate in meetings and training, and collaborate to achieve program goals.
About New Ways Services – (ABI Division):
New Way is MHA’s residential and community-based program supporting individuals with acquired brain injuries (ABI) from trauma, stroke, or serious illness. Our team helps participants overcome physical, emotional, and cognitive challenges, build skills, and gain independence through personalized care, meaningful daily routines, and supportive homes in welcoming neighborhoods. With 24/7 support, nursing, clinical, and therapeutic services, we help participants reconnect with their communities, regain confidence, and live life to the fullest.
Equal Opportunity Statement:
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements:
- Valid driver’s license, reliable vehicle, and sufficient automobile insurance, with a safe driving record.
- Must be at least 21 years of age.
- Ability to pass a background and CORI check.
- Comfortable providing personal care to participants, including assistance with bathing, dressing, grooming, toileting, and mobility.
- Must have a high school diploma or equivalent (GED, etc.).
- At least six months of relevant experience; experience supporting individuals with brain injuries, mental health challenges, or developmental disabilities is highly desirable.
- Strong commitment to creating a safe, supportive, and empowering environment for participants.
Benefits:
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (403B, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Long Term Disability
Site Manager in Ludlow employer: Mental Health Association - Western MA
Contact Detail:
Mental Health Association - Western MA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Manager in Ludlow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with your own. This will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more natural you'll feel when it’s time to shine in front of the hiring manager.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Site Manager in Ludlow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Site Manager role. Highlight your relevant experience, especially in managing staff and supporting individuals with brain injuries. We want to see how your skills align with our mission!
Showcase Your Communication Skills: Effective communication is key in this role. Use your application to demonstrate how you've successfully communicated with teams or managed conflicts in the past. We love seeing examples of collaboration and teamwork!
Be Clear and Concise: Keep your application straightforward and to the point. Avoid jargon and make sure your qualifications and experiences are easy to read. We appreciate clarity and want to understand your journey without any confusion!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mental Health Association - Western MA
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Site Manager. Familiarise yourself with medication management, staff coordination, and financial oversight. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your relevant experience, especially if you've worked with individuals with brain injuries or similar challenges. Prepare specific examples of how you've created a supportive environment or managed a team effectively. This will demonstrate your capability and commitment to the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, team dynamics, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Emphasise Communication Skills
As a Site Manager, effective communication is key. Be prepared to discuss how you've successfully communicated with teams and participants in the past. Highlight any experiences where you resolved conflicts or facilitated meetings, as this will showcase your leadership abilities.