Temporary Program Coordinator for DHS Homeless Housing and Mental Health

Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County, supporting over 19,000 low‑income and no‑income individuals annually with integrated services in mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services. MHALA fosters a culture of communication, collaboration, transparency, and a healthy work/life balance—employees enjoy a 35‑hour workweek and are encouraged to engage in self‑care.

We offer a competitive salary and a full benefits package, including an employee assistance program and generous paid time off.

Position Details

• Job Type: Temporary
• Hours: 35 per week
• Compensation: $30.00 – $31.00 per hour (based on experience and other factors)
• Location: Los Angeles, California

Essential Duties and Responsibilities

• Actively participates and provides new and current staff training as it relates to their knowledge of the Housing for Health program and its statement of work.
• Coordinates outreach and engagement to homeless individuals by working with staff, Program Manager, Coordinated Entry System (CES), the LA County Department of Health Services (DHS), and Los Angeles County Development Authority (LACDA).
• Provides support to staff as they outreach and provide services to homeless individuals. Services include case management, housing support, life skills training, work training, employment placement, and linkages to health, substance‑use disorder treatment, mental health services, and other community resources.
• Maintains, oversees, and monitors the collection of service coordination outcome data and maintains all records and documentation (progress notes) and reports needed for program compliance and accountability in accordance with MHALA standards and funding source requirements.
• Provides support to the Program Manager to ensure staff receive the training needed to maintain data integrity.
• Participates in all staff meetings and retreats as assigned.
• Participates as an active member of the management team, involved in discussions related to the team’s quality improvement plan and safety committee as needed or assigned.
• Provides intensive case management services to assigned members.
• Provides member support as assigned where needed and as positions become vacant.
• Collaborates with other MHALA teams or leadership staff as needed or assigned.
• Provides timely information and feedback to the program manager or site director regarding emergent staff, team, or member issues.
• Knowledgeable or able to learn to navigate and understand reporting requirements of data entry systems such as CHAMP, HMIS/Clarity, and Care Logic.

Education and Experience

• High School Diploma or GED + minimum 5 years of significant, hands‑on experience in rehabilitation services or housing services for disabled and/or homeless persons.
• Bachelor’s degree in a human service or related field + minimum 3 years of significant, hands‑on experience in rehabilitation services or housing services for disabled and/or homeless persons.
• Master’s degree in Social Work (MSW) or Counseling Psychology (MA/MS) + minimum 2 years of significant, hands‑on experience in rehabilitation services or housing services for disabled and/or homeless persons.

Other Position Requirements

• Demonstrated ability to provide coordination to a diverse team.
• Knowledge of local community resources.
• Proficient in Microsoft Word, Excel, and Outlook.
• Flexible work schedule to include some nights, weekends, and holidays.
• Ability to relate positively and enthusiastically to a wide variety of people.
• Driving with a current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, and the ability to be insured by MHALA liability insurance are conditions of employment.
• TB clearance and re‑testing every year are conditions of employment.
• COVID‑19 vaccinations or booster shots are not currently required; policies may change. Failure to abide by any agency policy, including those relating to a vaccine or booster shot, may result in termination.
• Employment verification directly from three (3) past employers within the most recent 7‑year period.

EEO Statement

MHALA is an equal employer opportunity and service provider. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, provided it will not change the essential nature of the position nor cause undue hardship to the Agency’s operations. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA).