At a Glance
- Tasks: Support homeless individuals with essential services and case management in a compassionate environment.
- Company: Join Mental Health America of Los Angeles, a leader in mental health advocacy and support.
- Benefits: Enjoy a competitive salary, generous paid time off, and a supportive work culture.
- Other info: Flexible 35-hour workweek with opportunities for professional growth and team collaboration.
- Why this job: Make a real difference in the lives of those facing homelessness and mental health challenges.
- Qualifications: High school diploma or GED with experience in social services; compassion is key!
The predicted salary is between 19 - 28 £ per hour.
Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County, supporting over 19,000 low-income and no-income individuals annually with integrated services.
MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. The agency promotes a team-oriented culture that offers opportunities for growth and fosters diversity at all levels of the organization.
Position: Personal Service Coordinator
Hours: 35 hours per week / $24.00 per hour
Summary: Under the supervision of the Program Manager, the Personal Service Coordinator (PSC) provides support to the daily operation of the Homeless Service Center, which offers access to basic services, harm reduction, safety classes, information and referrals, and case management for homeless individuals experiencing homelessness, substance use challenges, and engaging in sex work.
Essential Duties and Responsibilities:
- Complete intakes and track members entering into the Homeless Service Center.
- Provide supply distribution, trainings, and safety courses.
- Assist and support members with barriers and link them to supportive services such as employment, medical care, and documentation support.
- Ensure members are linked to medical and mental health care, safe substance use services, and overdose prevention education.
- Provide individualized coaching in budgeting skills, hygiene, meal preparation, public transportation, and other independent living skills.
- Ensure all member interactions are person-centered, goal-focused, and in line with evidence-based practices.
- Advocate on behalf of members and provide mediation as needed.
- Maintain proper documentation for program compliance and accountability.
- Attend ongoing training for professional growth.
- Report abuse as a mandated reporter.
Other Position Requirements:
- High school diploma or GED, plus two years’ experience in social services.
- Knowledge of community resources and compassion for homeless individuals.
- Ability to work in a team-oriented approach.
- Proficient in Microsoft Word, Excel, and Outlook.
- Must have a current class C driver’s license, a vehicle for transportation, and proof of valid automobile insurance.
- TB clearance and re-testing every year are conditions of continued employment.
- Employment verification from three past employers within the most recent 7-year period.
Salary: $24.00 per hour
Case Manager for Homeless Housing Harm Reduction and Mental Health Services employer: Mental Health America of Los Angeles
Mental Health America of Los Angeles (MHALA) is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its employees. With a strong emphasis on work/life balance, MHALA offers a 35-hour workweek, competitive salaries, and comprehensive benefits, including generous paid time off and an employee assistance program. The agency prioritises professional growth through ongoing training and promotes a collaborative culture that values diversity and encourages team-oriented approaches to service delivery.
Contact Details:
Mental Health America of Los Angeles Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Case Manager for Homeless Housing Harm Reduction and Mental Health Services
✨Tip Number 1
Network like a pro! Reach out to people in the mental health and social services field. Attend local events or workshops, and don’t be shy about introducing yourself. You never know who might have a lead on a job or can give you insider info about MHALA!
✨Tip Number 2
Prepare for interviews by practising common questions related to case management and harm reduction. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show your passion for helping others! When you get the chance to speak with potential employers, share your personal motivations for wanting to work in mental health services. Authenticity goes a long way in making a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at MHALA. Keep an eye on our job postings and apply as soon as you see a fit!
We think you need these skills to ace Case Manager for Homeless Housing Harm Reduction and Mental Health Services
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Case Manager. Use keywords from the job description to show that you understand what MHALA is looking for.
Showcase Your Passion:Let your enthusiasm for mental health services and support shine through in your written application. We want to see your commitment to helping individuals experiencing homelessness and mental health challenges.
Be Clear and Concise:Keep your writing straightforward and to the point. Avoid jargon and ensure your application is easy to read. This will help us quickly grasp your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Mental Health America of Los Angeles
✨Know Your Stuff
Before the interview, dive deep into MHALA's mission and values. Understand their approach to mental health and homelessness. This will not only help you answer questions more effectively but also show your genuine interest in their work.
✨Showcase Your Empathy
As a Case Manager, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and understanding towards individuals facing challenges. This will highlight your suitability for the role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think of specific instances where you used motivational interviewing or harm reduction techniques, and be ready to discuss them.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about team dynamics, training opportunities, or how MHALA measures success in their programs. This shows you're engaged and thinking about your future with them.
