At a Glance
- Tasks: Provide intensive case management to support individuals transitioning into permanent housing.
- Company: Join a leading nonprofit focused on mental health and community support.
- Benefits: Enjoy a competitive salary, generous paid time off, and a supportive work environment.
- Other info: Flexible hours, team-oriented culture, and opportunities for professional growth.
- Why this job: Make a real difference in the lives of those experiencing homelessness and mental health challenges.
- Qualifications: High school diploma and experience in psychosocial services preferred; bilingual Spanish is a plus.
The predicted salary is between 24 - 24 £ per hour.
Description
Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities.
- Job Type
- Full-time
- Description
Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities.
MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County.
The agency supports over 19,000 low-income and no-income individuals annually with integrated services.
MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth.
MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues.
MHALA works to ensure that its employees are just as cared for as its members.
Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture.
Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek.
MHALA fosters diversity at all levels of the organization.
The agency promotes a team-oriented culture that offers opportunities for growth.
We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off.
- Personal Service Coordinator/Intensive Case Manager
- 35 hours per week / $24.00 per hour
(The actual compensation will be determined based on experience and other factors permitted by law.)
Summary
Provide high-quality Intensive Case Management Services (ICMS) to clients eligible for permanent housing through the Department of Health Services (DHS) Housing for Health (HFH) program.
Provide a client-centered approach and excellent customer service sensitive to the challenges that people experiencing homelessness with a range of medical and behavioral health issues face as they move into and maintain permanent supportive housing.
Essential Duties and Responsibilities include the following.
This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director.
Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Association’s operations.
MHALA is an equal opportunity employer and service provider.
The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA).
Essential Duties and Responsibilities
- Provide case management support to a caseload of 40 low/high-acuity members
- Assist individuals at every stage of the housing stabilization process, including flexible services to meet clients’ individual needs for all LACDA/HACLA-linked subsidies.
Complete all LACDA/HACLA-related documentation, interviews, and certificate utilization and serve as a point of contact for LACDA/ HACLA subsidies.
- Outreach and engagement including processing referrals from the Department of Health Services (DHS), CES partners, and other HFH partners, establishing rapport with clients, providing a "screening in" philosophy, conducting a face-to-face screening, obtaining consents, linkage to other needed providers and services.
- Conduct intake and enrollment activities with eligible clients, including assisting clients with gathering other program eligibility documentation, completing project intake forms, and authorizations, and enrolling into ICMS.
Assistance with temporary housing assistance until permanent housing can be secured.
- Assist at all levels of move-in to permanent housing including assisting clients with becoming document ready, assisting with all applications and paperwork, coordinate client move-in, and orienting new tenants to their unit/building.
- Assist clients with accessing services and addressing their immediate needs, conduct DHS-approved comprehensive psychosocial assessment, and develop and implement individualized case management services plan in collaboration with and authorized by the client based on the client’s comprehensive assessment and/or reassessment.
The service plan shall address the needs identified in the comprehensive assessment and describe the client’s goals, steps to reach goals, timeframes for completing goals, and disposition of each goal as it is met or changed.
- Ensure clients are linked to and accessing health, mental health, and substance use disorder services as needed including assisting clients with establishing a medical home and maintaining continuity with their medical home.
Assist with maintaining medication and treatment regimens.
- Assist clients with obtaining income and/or establishing benefits, with locating and securing employment and volunteer and/or educational activities, assist with basic needs, life skills, community participation, improving and/or maintaining daily independent living skills, social/leisure, personal hygiene skills, budgeting and money management, legal issues and making appropriate referrals to overcome barriers to accessing and obtaining permanent housing, and provide transportation as needed.
- Provide housing location services (if scattered site), and educate clients on tenant rights and responsibilities.
Educate the client on the appropriate use of crisis intervention services versus 911 emergency calls, etc.
Provide eviction prevention counseling; work with property management and HFH partner to help clients resolve issues that threaten their housing stability including tenant rights and responsibilities.
- Assist and support program documentation standards of staff in accordance with MHALA, LACDMH County Contracted Provider standards and funding source requirements, and documents in Electronic Health Records (EHR), including 24-hour turnaround documentation.
- Must participate in the On-call Crisis Prevention rotation schedule; ensure that HFH clients are notified of their ability to access the crisis prevention line 24-hour/7 days a week.
- Read, perform research, attend classes, workshops or seminars and participate in other professional development activities to maintain and enhance personal and professional skills.
- Other Position Requirements
- High school diploma or GED and 2 years' experience providing psychosocial rehab-related services to a disabled population, preferred.
- Bilingual Spanish speaking preferred.
- Must function well in a team-oriented approach to client services.
- Proficient in computer applications such as Microsoft Word, Excel, and Outlook.
- Be able to learn and utilize Homeless Management Information Systems (HMIS) and Electronic Health Records Systems.
- Have experience working with clients with mental illness, chronic health issues, and substance use disorders.
- Have expertise in the following areas: chronic homelessness, outreach and engagement strategies, intensive case management services, best practice models, mental health and substance use disorder services, crisis intervention, suicide assessment and prevention, affordable housing and public benefits applications, housing and landlord/tenant rights, eviction prevention, etc.
- Flexible work schedule to include some nights, weekends, and holidays.
- Driving with a current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, and the ability to be insured by MHALA liability insurance are conditions of employment.
- TB clearance and annual retesting are conditions of employment.
- Salary Description
- $24.00 per hour
- #J-18808-Ljbffr
Case Manager for DHS Homeless Housing and Mental Health employer: Mental Health America of Los Angeles
Mental Health America of Los Angeles is an exceptional employer dedicated to fostering a supportive and inclusive work environment. With a strong focus on employee growth, we offer ongoing training and development opportunities, ensuring our team members are well-equipped to make a meaningful impact in the community. Located in a vibrant area, our organisation promotes a culture of collaboration and compassion, making it an ideal place for those passionate about mental health advocacy.
Contact Details:
Mental Health America of Los Angeles Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Case Manager for DHS Homeless Housing and Mental Health
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Mental Health America of Los Angeles.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Mental Health America of Los Angeles!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Mental Health America of Los Angeles, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Mental Health America of Los Angeles or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Case Manager for DHS Homeless Housing and Mental Health
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Mental Health America of Los Angeles:Before hitting send, make sure to tailor your application specifically to Mental Health America of Los Angeles! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Mental Health America of Los Angeles
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
