Sales Associate (Full Time) - Gateshead Newcastle (Metrocentre)

Sales Associate (Full Time) - Gateshead Newcastle (Metrocentre)

Newcastle Full-Time 20000 - 25000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver exceptional customer service and build a loyal customer base in a dynamic retail environment.
  • Company: Join HUGO BOSS, a leading premium fashion brand with a global presence.
  • Benefits: Enjoy competitive salary, commission, tailored training, and an inspiring work culture.
  • Other info: Embrace diversity and individuality in a supportive and inclusive workplace.
  • Why this job: Be a brand ambassador and make a real impact in the fashion industry.
  • Qualifications: Previous retail or customer service experience and a passion for fashion.

The predicted salary is between 20000 - 25000 £ per year.

Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!

At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 19,000 employees worldwide and shape your future at HUGO BOSS!

What you can expect:

  • In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
  • Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers.
  • Responsible for CRM data gathering & quality management.
  • Contribute to achieve the location’s performance targets and individual KPI’s.
  • Support in transaction, complaint & return handling.
  • Participate in regular trainings to continuously develop.
  • Support in all operations for loss prevention and stock management.
  • Proficient utilization of business systems & latest technology.
  • Drive the use of all available tools and ensure procedures are executed and policies followed.

Your profile:

  • Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry.
  • Excellent interpersonal and communication skills at all levels.
  • Demonstrate strong commercial acumen and brand knowledge.
  • Ability to be flexible & adaptable to the need of the business.
  • Willingness to constantly learn & develop.
  • High cultural knowledge & awareness.
  • Proactive and positive attitude.

Your benefits:

  • Competitive salary, commission and attractive benefits.
  • Tailored trainings and development opportunities.
  • International and inspirational working environment with a dynamic work culture.

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.

Sales Associate (Full Time) - Gateshead Newcastle (Metrocentre) employer: Menswear & Womenswear

At HUGO BOSS, we pride ourselves on being an exceptional employer, offering a competitive salary and attractive benefits alongside tailored training and development opportunities. Our dynamic work culture in the vibrant Metrocentre of Gateshead fosters creativity and collaboration, allowing you to thrive as part of a diverse team that is passionate about fashion and committed to delivering customer service excellence. Join us to shape your future and explore unique career opportunities in a global company that values authenticity and individuality.

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Contact Details:

Menswear & Womenswear Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales Associate (Full Time) - Gateshead Newcastle (Metrocentre)

Get Down to the Fashion Events

Dive headfirst into local fashion shows, trade fairs, and networking events. These are golden opportunities to meet industry pros and showcase your passion for the industry in person. Plus, it gives you the chance to chat about potential roles at places like Menswear & Womenswear!

Join Fashion-Focused Communities

Become a part of online fashion communities on platforms like Instagram or Pinterest. Participate in discussions and share your insights on trends or your personal style journey. It’s a great way to get noticed by brands looking to fill positions, including Menswear & Womenswear.

Craft a Rock-Solid Portfolio

Since you're aiming for a full-time gig, your portfolio should reflect not just your best work but also your personality. Whether it’s lookbooks, design sketches, or styling projects, make sure it screams 'you' and includes a bit about why you’d be a perfect fit for Menswear & Womenswear.

Leverage Your University Connections

If you’re fresh out of university, don’t underestimate your career services. They often have partnerships with fashion companies for internships and entry-level roles. Use this to your advantage and connect with them to find any openings at Menswear & Womenswear!

We think you need these skills to ace Sales Associate (Full Time) - Gateshead Newcastle (Metrocentre)

Customer Service Excellence
CRM Data Management
Performance Target Achievement
Transaction Handling
Complaint Handling
Return Handling
Loss Prevention

Some tips for your application 🫡

Showcase Your Style:In the fashion-apparel industry, your personal style and understanding of current trends are crucial. Make sure your CV and cover letter reflect your unique fashion sense – use visuals if you can and highlight any fashion-related experiences or projects that show off your flair!

Highlight Relevant Experience:When you're applying for a full-time role, be sure to focus on any past roles or internships in fashion that’ve honed your skills. Whether that's working in retail, fashion design, or marketing, quantify your achievements and show how they relate to the role at Menswear & Womenswear.

Include a Strong Portfolio:An impressive portfolio is key in fashion! Make sure to include a link to your online portfolio in your CV, showcasing your best work, be it designs, campaigns, or styling projects. This is your chance to let your creativity shine and demonstrate your abilities to Menswear & Womenswear!

Craft a Standout Cover Letter:Use your cover letter to weave in your passion for fashion and the specific reasons you want to work at Menswear & Womenswear. Share your vision of how you'd contribute to their brand and why you're excited about their work. Tailoring this will make you stand out from the crowd!

How to prepare for a job interview at Menswear & Womenswear

Showcase Your Style Portfolio

For a role in the fashion-apparel industry, having a well-curated portfolio is essential. Ensure you include your best work that reflects your style and creativity, whether it's sketches, lookbooks, or completed designs. Be ready to discuss your design process and the inspirations behind your pieces!

Know the Latest Trends and Brands

Being well-versed in current fashion trends and influential brands can give you a leg up in the interview. Get familiar with what’s trending in the market and know your competitors. This shows your passion for the industry and helps you connect your work experience to current fashion trajectories.

Demonstrate Your Collaboration Skills

In a full-time fashion role, collaboration is key, whether you’re working with designers, marketers, or suppliers. Be prepared to share experiences where you successfully worked as part of a team or navigated challenges with colleagues. This will highlight your ability to adapt and thrive in a fast-paced environment.

Dress the Part

This might sound obvious, but in fashion, how you present yourself is part of your brand. Wear something that represents your personal style while still aligning with the company’s aesthetic. It’s a great way to show you understand the industry's essence and can embody the brand’s image!