At a Glance
- Tasks: Coach and develop team members to maximise sales and deliver excellent customer service.
- Company: Join HUGO BOSS, a leading premium fashion brand with a global presence.
- Benefits: Enjoy competitive salary, commission, and tailored training opportunities.
- Other info: Inclusive culture that values individuality and offers global career paths.
- Why this job: Be part of a dynamic team that loves and changes fashion!
- Qualifications: Experience in retail, strong communication skills, and a proactive attitude.
The predicted salary is between 25000 - 32000 £ per year.
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 19,000 employees worldwide and shape your future at HUGO BOSS!
What you can expect:
- In your role as a Specialist, you partner with the management team in coaching, training & developing team members within the specialist area to maximise sales potential & ensuring the team are expertly delivering Customer Service Excellence to drive commercial success.
- Establish a customer centric mindset to ensure customer experience and build a steady clientele of repeat shoppers whilst building relationships including CRM data gathering and quality management.
- Responsible to coach, train & develop team members within the specialist area and support in induction & ongoing training of team members.
- Support in all merchandise related processes, stock take & cycle counts and provide product feedback to merchandise management.
- Best practice share and know how transfer with team members to improve selling techniques for improving individual KPIs to maximize sales potential within the specialist area.
- Support in all operations for loss prevention and stock management.
- Drive the use of all available tools and ensure procedures are executed and policies followed.
Your profile:
- Experience in a similar position where the ability to meet & exceed targets has been demonstrated.
- Excellent interpersonal and communication skills at all levels.
- Demonstrate strong commercial acumen and brand knowledge.
- Experience in networking & building relationships.
- Ability to be flexible & adaptable to the need of the business.
- Willingness to constantly learn & develop.
- High cultural knowledge & awareness.
- Proactive and positive attitude.
Your benefits:
- Competitive salary, commission and attractive benefits.
- Global career path for specialists and leadership.
- Tailored trainings and development opportunities.
- International and inspirational working environment with a dynamic work culture.
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
Specialist - Manchester (Trafford Centre) employer: Menswear & Womenswear
At HUGO BOSS, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Specialist in Manchester's Trafford Centre, you will benefit from tailored training and global career opportunities while being part of a passionate team dedicated to delivering exceptional customer experiences. Join us to not only advance your career but also to contribute to a brand that is at the forefront of fashion innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist - Manchester (Trafford Centre)
✨Tip Number 1
Get to know the brand inside out! Research HUGO BOSS, their latest collections, and their values. This way, when you chat with them, you can show off your passion for fashion and how you fit into their vision.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events where HUGO BOSS is present. Building relationships can give you insider info and might just land you a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and showcasing your experience in sales and customer service. Use examples that highlight your ability to exceed targets and develop team members.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the HUGO BOSS family!
We think you need these skills to ace Specialist - Manchester (Trafford Centre)
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share your experiences and how they connect to HUGO BOSS's vision. We want to see your personality and creativity come alive in your words.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences that match the job description. We appreciate when candidates take the time to align their background with what we’re looking for in a Specialist.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications without having to sift through unnecessary fluff!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Menswear & Womenswear
✨Know Your Fashion
Make sure you brush up on HUGO BOSS's latest collections and brand ethos. Being able to discuss their fashion philosophy and how it aligns with your personal style will show your passion for the brand.
✨Showcase Your Coaching Skills
Since the role involves training and developing team members, prepare examples of how you've successfully coached others in the past. Highlight specific situations where your guidance led to improved performance or sales.
✨Customer-Centric Mindset
Be ready to discuss how you would create a customer-centric environment. Think of ways you've previously built relationships with clients and how you can apply that to enhance customer experience at HUGO BOSS.
✨Demonstrate Flexibility and Adaptability
The job requires being adaptable to business needs. Prepare to share instances where you've successfully navigated change or adapted your approach to meet evolving challenges in a retail environment.
