At a Glance
- Tasks: Deliver exceptional customer service and build a loyal customer base.
- Company: Join HUGO BOSS, a leading premium fashion brand with a global presence.
- Benefits: Enjoy competitive pay, commission, and tailored training opportunities.
- Other info: Flexible hours and a fun, entrepreneurial work environment await you.
- Why this job: Be part of a dynamic team that celebrates success and creativity in fashion.
- Qualifications: Previous retail or customer service experience and a passion for fashion.
The predicted salary is between 12000 - 16000 £ per year.
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success. We are looking for passionate candidates to join our innovative and inspiring team at Hugo Boss. We celebrate success, work collaboratively and make the impossible possible. If you thrive in a fun yet entrepreneurial environment and have a drive to succeed - this could be the role for you.
What you can expect:
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Responsible for CRM data gathering & quality management
- Contribute to achieve the location’s performance targets and individual KPI’s
- Support in transaction, complaint & return handling
- Participate in regular trainings to continuously develop
- Support in all operations for loss prevention and stock management
- Proficient utilization of business systems & latest technology
- Drive the use of all available tools and ensure procedures are executed and policies followed
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
- Excellent interpersonal and communication skills at all levels
- Demonstrate strong commercial acumen and brand knowledge
- Ability to be flexible & adaptable to the need of the business
- Willingness to constantly learn & develop
- High cultural knowledge & awareness
- Proactive and positive attitude
Your benefits:
- Competitive salary, commission and attractive benefits
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
Sales Associate - Selfridges Oxford Street (Part Time - 16 Hours) in London employer: Menswear & Womenswear
HUGO BOSS is an exceptional employer that fosters a dynamic and inclusive work culture, where creativity and passion for fashion thrive. As a Sales Associate at our Selfridges Oxford Street location, you will benefit from competitive salaries, tailored training opportunities, and the chance to be part of a global team dedicated to delivering customer service excellence. Join us to not only advance your career in the premium fashion industry but also to contribute to a brand that celebrates individuality and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - Selfridges Oxford Street (Part Time - 16 Hours) in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with HUGO BOSS's latest collections and values. This way, when you chat with the team, you can show off your passion for their products and how you can contribute to their vision.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in-store. Being able to demonstrate your ability to provide Customer Service Excellence will set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend events where HUGO BOSS is present. Building relationships can give you insider tips and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the HUGO BOSS family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Associate - Selfridges Oxford Street (Part Time - 16 Hours) in London
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Talk about why you’re excited about HUGO BOSS and how you connect with our brand. We want to see your personality and enthusiasm!
Highlight Relevant Experience:Make sure to mention any previous retail, hospitality, or customer service experience you have. We’re looking for candidates who understand the premium fashion industry, so share specific examples of how you've excelled in similar roles.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Menswear & Womenswear
✨Know Your Fashion
Make sure you brush up on your knowledge of HUGO BOSS and the premium fashion industry. Familiarise yourself with their latest collections, brand values, and what sets them apart from competitors. This will show your passion for the brand and help you connect with the interviewers.
✨Customer Service Excellence
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to ensure customer satisfaction. Highlight your ability to build relationships and create loyal customers, as this is key for a Sales Associate role.
✨Show Your Flexibility
HUGO BOSS values adaptability, so be ready to share instances where you've successfully adjusted to changing circumstances in a work environment. Whether it’s handling complaints or managing stock, demonstrating your flexibility will make you stand out.
✨Embrace Teamwork
Since collaboration is a big part of the culture at HUGO BOSS, think about times when you worked effectively within a team. Be prepared to discuss how you contribute to a positive team dynamic and how you celebrate collective success.
