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- Tasks: Deliver exceptional customer service and build a loyal customer base.
- Company: Join HUGO BOSS, a leading premium fashion brand with a global presence.
- Benefits: Enjoy competitive pay, commission, and tailored training opportunities.
- Other info: Flexible hours and a fun, entrepreneurial work environment await you.
- Why this job: Be part of a dynamic team that celebrates success and innovation in fashion.
- Qualifications: Previous retail or customer service experience and a passion for fashion.
The predicted salary is between 12000 - 16000 £ per year.
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success. We are looking for passionate candidates to join our innovative and inspiring team at Hugo Boss. We celebrate success, work collaboratively and make the impossible possible. If you thrive in a fun yet entrepreneurial environment and have a drive to succeed - this could be the role for you.
What you can expect:
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Responsible for CRM data gathering & quality management
- Contribute to achieve the location’s performance targets and individual KPI’s
- Support in transaction, complaint & return handling
- Participate in regular trainings to continuously develop
- Support in all operations for loss prevention and stock management
- Proficient utilization of business systems & latest technology
- Drive the use of all available tools and ensure procedures are executed and policies followed
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
- Excellent interpersonal and communication skills at all levels
- Demonstrate strong commercial acumen and brand knowledge
- Ability to be flexible & adaptable to the need of the business
- Willingness to constantly learn & develop
- High cultural knowledge & awareness
- Proactive and positive attitude
Your benefits:
- Competitive salary, commission and attractive benefits
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
Sales Associate - Regent Street (Part Time - 8 Hours) in London employer: Menswear & Womenswear
Contact Detail:
Menswear & Womenswear Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Regent Street (Part Time - 8 Hours) in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with HUGO BOSS's latest collections, values, and mission. When you walk into that interview, your passion for the brand will shine through, making you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. Being able to showcase your experience in retail or hospitality will show that you're ready to deliver Customer Service Excellence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend events where HUGO BOSS is present. Building relationships can give you insider tips and might even lead to a referral, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the HUGO BOSS team. So, get your application in and let’s make fashion history together!
We think you need these skills to ace Sales Associate - Regent Street (Part Time - 8 Hours) in London
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Talk about why you’re excited about HUGO BOSS and how you can contribute to our vision of changing fashion.
Highlight Your Customer Service Skills: Make sure to showcase any previous experience in retail or customer service. We want to see how you’ve delivered excellent customer experiences in the past and how you plan to do the same with us!
Be Authentic: We value individuality, so don’t be afraid to let your personality come through in your application. Share your unique ideas and how they align with our team spirit at HUGO BOSS.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our amazing team!
How to prepare for a job interview at Menswear & Womenswear
✨Know Your Fashion
Make sure you brush up on HUGO BOSS's latest collections and brand ethos. Being able to discuss their products with enthusiasm will show your passion for the brand and help you connect with the interviewers.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples from your past experiences where you provided excellent service or handled complaints effectively. This will demonstrate your ability to deliver Customer Service Excellence.
✨Show Your Team Spirit
HUGO BOSS values collaboration, so be ready to talk about how you've worked in teams before. Share specific instances where you contributed to a team goal or helped a colleague, showcasing your ability to work well with others.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and the company.