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- Tasks: Deliver exceptional customer service and build a loyal customer base.
- Company: Join HUGO BOSS, a leading premium fashion brand with a global presence.
- Benefits: Enjoy competitive salary, commission, and tailored training opportunities.
- Other info: Embrace an inclusive culture that values individuality and personal growth.
- Why this job: Be part of a dynamic team that celebrates success and innovation in fashion.
- Qualifications: Previous retail or customer service experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
We are looking for passionate candidates to join our innovative and inspiring team at Hugo Boss. We celebrate success, work collaboratively and make the impossible possible. If you thrive in a fun yet entrepreneurial environment and have a drive to succeed - this could be the role for you.
What you can expect:
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Responsible for CRM data gathering & quality management
- Contribute to achieve the location’s performance targets and individual KPI’s
- Support in transaction, complaint & return handling
- Participate in regular trainings to continuously develop
- Support in all operations for loss prevention and stock management
- Proficient utilization of business systems & latest technology
- Drive the use of all available tools and ensure procedures are executed and policies followed
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
- Excellent interpersonal and communication skills at all levels
- Demonstrate strong commercial acumen and brand knowledge
- Ability to be flexible & adaptable to the need of the business
- Willingness to constantly learn & develop
- High cultural knowledge & awareness
- Proactive and positive attitude
Your benefits:
- Competitive salary, commission and attractive benefits
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
Sales Associate (Full Time) - London (Oxford Street) employer: Menswear & Womenswear
Contact Detail:
Menswear & Womenswear Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Full Time) - London (Oxford Street)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with HUGO BOSS's latest collections, values, and mission. This way, when you chat with the team, you can show off your passion for fashion and how you can contribute to their vision.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events where HUGO BOSS is present. Building relationships can give you insider info and might just land you a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and showcasing your customer service skills. Think of examples from your past experiences that highlight your ability to deliver excellence and build customer loyalty.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the HUGO BOSS family. Let’s make it happen!
We think you need these skills to ace Sales Associate (Full Time) - London (Oxford Street)
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you’re excited about HUGO BOSS and how you can contribute to our vision of changing fashion.
Highlight Your Customer Service Skills: Make sure to emphasise any previous experience in retail or customer service. We want to see how you’ve delivered excellence in the past and how you plan to build a loyal customer base with us!
Be Authentic and Personal: Don’t be afraid to inject a bit of your personality into your application. We value authenticity and want to know what makes you unique and how you can bring that to our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Menswear & Womenswear
✨Know Your Fashion
Make sure you brush up on your knowledge of HUGO BOSS products and the premium fashion industry. Familiarise yourself with their latest collections and brand values, as this will show your passion and commitment during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience in retail or hospitality where you delivered excellent customer service. Highlight how you built relationships with customers and contributed to repeat business, as this aligns perfectly with the role's focus on customer loyalty.
✨Demonstrate Flexibility and Adaptability
Be ready to discuss situations where you had to adapt to changing circumstances or handle unexpected challenges. HUGO BOSS values a proactive attitude, so showing that you can thrive in a dynamic environment will set you apart.
✨Ask Insightful Questions
Prepare thoughtful questions about the team culture, training opportunities, and performance targets. This not only shows your interest in the role but also demonstrates your eagerness to contribute to the company's success.