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- Tasks: Deliver exceptional customer service and build a loyal customer base.
- Company: Join HUGO BOSS, a leading premium fashion brand with a global presence.
- Benefits: Enjoy competitive pay, commissions, and tailored training opportunities.
- Other info: Dynamic work culture with opportunities for personal and professional growth.
- Why this job: Be a brand ambassador and shape the future of fashion with us.
- Qualifications: Previous retail or customer service experience and a passion for fashion.
The predicted salary is between 12000 - 16000 £ per year.
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Responsible for CRM data gathering & quality management
- Contribute to achieve the location’s performance targets and individual KPI’s
- Support in transaction, complaint & return handling
- Participate in regular trainings to continuously develop
- Support in all operations for loss prevention and stock management
- Proficient utilization of business systems & latest technology
- Drive the use of all available tools and ensure procedures are executed and policies followed
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
- Excellent interpersonal and communication skills at all levels
- Demonstrate strong commercial acumen and brand knowledge
- Ability to be flexible & adaptable to the need of the business
- Willingness to constantly learn & develop
- High cultural knowledge & awareness
- Proactive and positive attitude
Your benefits:
- Competitive salary, commission and attractive benefits
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
Sales Associate (Part Time - 32 Hours) - Ashford employer: Menswear & Womenswear
Contact Detail:
Menswear & Womenswear Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Part Time - 32 Hours) - Ashford
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with HUGO BOSS's latest collections and values. This way, when you chat with the team, you can show off your passion for their products and how you can contribute to their vision.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in-store, from helping a customer find the perfect outfit to dealing with complaints. Being prepared will help you shine during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend any local events. This can give you insider knowledge and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the HUGO BOSS family. Let’s make it happen!
We think you need these skills to ace Sales Associate (Part Time - 32 Hours) - Ashford
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you’re excited about HUGO BOSS and how you can contribute to our vision of changing fashion.
Highlight Your Customer Service Skills: Make sure to emphasise any previous experience in retail or customer service. We want to see how you’ve delivered excellent customer experiences and built loyal relationships with shoppers.
Be Authentic and Unique: At HUGO BOSS, we value individuality. Don’t be afraid to showcase your personality in your application. Tell us what makes you stand out and how you can bring something special to our team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get to know you better!
How to prepare for a job interview at Menswear & Womenswear
✨Know Your Fashion
Make sure you brush up on your knowledge of HUGO BOSS and the premium fashion industry. Familiarise yourself with their latest collections, brand values, and what sets them apart from competitors. This will show your passion for the brand and help you connect with the interviewers.
✨Customer Service Excellence
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to ensure customer satisfaction. Highlight your ability to build a loyal customer base, as this is key for the Sales Associate role.
✨Show Your Flexibility
HUGO BOSS values adaptability, so be ready to share instances where you've successfully adjusted to changing circumstances in a retail or customer service environment. This could include handling complaints or managing stock effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.