At a Glance
- Tasks: Engage with prospects and convert leads into sales opportunities.
- Company: Join a leading AI software delivery platform backed by top investors.
- Benefits: Competitive salary, healthcare, team events, and monthly reimbursements.
- Other info: Dynamic startup environment with a focus on creativity and collaboration.
- Why this job: Kickstart your tech sales career with extensive training and clear progression.
- Qualifications: Passion for learning, strong work ethic, and customer-facing experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this "outer loop," helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.
Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency.
With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster.
Position Summary
Looking to get into tech sales? No tech experience? That’s okay - we’ll teach you everything you need to know through our extensive onboarding program! Harness is looking for individuals who are passionate, driven, smart, goal-oriented and are motivated to exceed expectations and advance their career in B2B software sales. As an Inbound Sales Development Representative, you will be the first point of contact for prospects who engage with Harness through demo requests, trials, events, webinars, and marketing campaigns! Your role is to respond quickly, qualify effectively, and convert inbound interest into pipeline for our Account Executives. This is a high-impact role with direct visibility, clear career progression, and a competitive base salary and bonus structure.
About The Role
- Respond to and qualify inbound leads from web forms, trials, events, & content downloads
- Manage speed-to-lead SLAs and follow-up cadences (minutes and hours, not days)
- Convert inbound leads into sales-qualified meetings for Account Executives
- Cold call, email, leverage LinkedIn & direct mail (get creative!) for strategic outreach
- Leverage tools including Salesforce, Outreach, ZoomInfo, Sales Navigator, and Nooks
- Partner closely with Marketing and Sales to share trends, lead quality feedback, and campaign performance
- Exceed specific daily, monthly, quarterly KPIs and pipeline metrics to help achieve sales goals
- Conduct high-level conversations explaining the value proposition of the Harness Platform
About You
- Proven track record of success and thrive in a metrics-driven culture.
- At the core, you are curious and creative.
- Demonstrate an insatiable desire to learn and improve.
- Adaptable, professional, courteous, and motivated with a strong work ethic.
- Ability to thrive in a fast-paced, startup team environment.
- Ability to proactively resolve problems in a timely manner; develop alternative solutions.
- Have a desire to work hard, exceed expectations, and outperform their quotas.
- A student by nature - not only accepts feedback but seeks it out. Not afraid to ask for help.
- Customer-facing experience preferred
Work Location
London (4 days in office)
What You Will Have At Harness
- Competitive salary
- Comprehensive healthcare benefits
- Quarterly Harness TGIF-Off / 4 days
- Monthly, quarterly, and annual social and team-building events
- Recharge & Reset Program
- Monthly internet & phone reimbursement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
Inbound Sales Development Representative - London employer: Menlo Ventures
Harness is an exceptional employer that prioritises employee growth and development, offering a comprehensive onboarding programme for those new to tech sales. With a vibrant work culture in London, employees enjoy competitive salaries, extensive healthcare benefits, and regular team-building events, all while being part of a pioneering company at the forefront of AI software delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Inbound Sales Development Representative - London
✨Tip Number 1
Get to know the company inside out! Research Harness, its products, and its culture. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! You’ll be the first point of contact for prospects, so make sure you can confidently explain the value of the Harness Platform. Role-play with a friend or in front of a mirror.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn, attend industry events, and engage with Harness’s social media. Building relationships can give you an edge in the hiring process.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your enthusiasm and keeps you top of mind for the hiring team.
We think you need these skills to ace Inbound Sales Development Representative - London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for tech sales and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application for the Inbound Sales Development Representative role. Highlight any relevant experiences or skills that align with what we’re looking for, like your ability to manage leads and exceed targets.
Show Your Curiosity:We love candidates who are eager to learn! Mention any instances where you've sought feedback or taken the initiative to improve your skills. This shows us you're a great fit for our fast-paced environment.
Apply Through Our Website:Don’t forget to apply directly through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Harness team.
How to prepare for a job interview at Menlo Ventures
✨Know the Product Inside Out
Before your interview, make sure you understand what the Harness Platform does and how it benefits its users. Familiarise yourself with the key features and value propositions, as this will help you articulate why you're excited about the role and how you can contribute.
✨Show Your Passion for Sales
Even if you don't have a tech background, demonstrate your enthusiasm for sales and customer engagement. Share examples of how you've successfully interacted with customers in the past, and express your eagerness to learn and grow in the B2B software sales space.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview, where you might need to simulate a sales call or respond to a lead. Practice common sales scenarios beforehand, focusing on how to qualify leads quickly and effectively while showcasing your communication skills.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're genuinely interested in the role and helps you assess if Harness is the right fit for you.
