At a Glance
- Tasks: Lead operations at ShipBob's first UK Inbound Hub and ensure merchant satisfaction.
- Company: Join a dynamic team at ShipBob, a leader in fulfilment and growth.
- Benefits: Enjoy medical benefits, life assurance, pension scheme, and more.
- Other info: Ongoing applications accepted; be part of an inclusive workplace.
- Why this job: Make a real impact by driving productivity and achieving revenue goals.
- Qualifications: 4+ years of leadership experience and a degree in a related field preferred.
The predicted salary is between 40000 - 50000 £ per year.
As a member of the ShipBob Team, you will work closely with onsite stakeholders to foster a positive work environment and ensure merchant satisfaction and efficient hub operation flow. This position provides essential leadership in ShipBob’s first UK Inbound Hub, with a focus on driving productivity and helping the company hit revenue goals.
This is an important position that provides essential leadership to ShipBob’s first UK Inbound Hub. You will be responsible for partnering with onsite stakeholders to foster a positive work environment, ensure merchant satisfaction and efficient hub operational flow. You will have a hands-on approach and be committed to the expansion and success of the business by implementing strategies that increase productivity and enable the company to hit revenue goals. This role reports to the Director, Inbound and Hub Operations.
What you’ll do:
- Direct several operational aspects including hub operations, merchant support, and partner communication.
- Ensure that we meet and exceed our merchant’s expectations.
- Manage performance KPIs, identify and track key metrics, and plan continuous improvement efforts for your facility.
- Use data-driven reports and analyses to identify avenues for continuous improvement and propose solutions that meet challenges and leverage growth opportunities.
- Hire, train, coach and motivate the Hub Support Specialist in your facility; you will be responsible for setting the team’s goals and managing them.
- Establish, follow and enforce safety standards and procedures in compliance with a healthy work environment and legal requirements.
- Share knowledge with other locations and headquarters on effective practices, competitive intelligence, business opportunities and needs.
- Accountable for ensuring that all operational processes, including receiving, storage, handling, and shipping, maintain the safety, quality, and legality of products.
- Supports adherence to standard operating procedures and ensures timely escalation of any product-related issues.
- Additional duties and responsibilities as necessary.
What you’ll bring to the table:
- 4+ years of leadership experience.
- Degree in Business, Operations, Supply Chain, General Management or a related field, preferred.
- Knowledge of FHDDS processes preferred.
- Experience with safety procedures within a distribution center environment.
- Established track record of taking ownership and delivering results.
- Understanding of Lean and Six Sigma.
- Ability to multi-task and prioritise independently.
- Ability to work independently without direct supervision onsite.
Perks & Benefits:
- Medical and Wellness Benefits
- Life Assurance
- Income Protection
- Pension Scheme
Equal Employment Opportunity: ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.
Onsite UK Inbound Hub Ops Leader | Fulfillment & Growth in Kettering employer: Menlo Ventures
At ShipBob, we pride ourselves on being an exceptional employer that values leadership and innovation within our first UK Inbound Hub located in Kettering. Our collaborative work culture fosters a positive environment where employees are empowered to drive productivity and achieve personal growth through comprehensive training and development opportunities. With competitive benefits including medical and wellness support, life assurance, and a pension scheme, we are committed to ensuring our team members thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite UK Inbound Hub Ops Leader | Fulfillment & Growth in Kettering
✨Tip Number 1
Network like a pro! Reach out to current employees at ShipBob on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research ShipBob’s operations, values, and recent news. Show us you’re genuinely interested in being part of our team and how you can contribute to our growth.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your leadership experience and how it aligns with the role of Hub Ops Leader. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the ShipBob family.
We think you need these skills to ace Onsite UK Inbound Hub Ops Leader | Fulfillment & Growth in Kettering
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your leadership experience in your application. We want to see how you've successfully managed teams and driven results in previous roles, especially in operations or fulfilment.
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Use Data to Impress Us:Since this role involves a lot of data-driven decision-making, include examples of how you've used data to improve processes or drive productivity in your past roles. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at Menlo Ventures
✨Know Your Hub Operations
Make sure you understand the ins and outs of hub operations. Familiarise yourself with key metrics and performance indicators that are crucial for the role. This will show your potential employer that you're not just interested in the position, but that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved operational processes. Highlight your ability to motivate and coach others, as this is essential for the Hub Ops Leader role. Be ready to discuss how you can foster a positive work environment.
✨Emphasise Data-Driven Decision Making
Since the role involves using data to drive improvements, come prepared with examples of how you've used data analysis in previous roles. Discuss specific instances where your insights led to increased productivity or solved operational challenges.
✨Understand Safety Standards
Brush up on safety procedures relevant to distribution centres. Be ready to discuss how you’ve implemented or enforced safety standards in the past. This shows that you take workplace safety seriously and are committed to maintaining a healthy work environment.
