At a Glance
- Tasks: Provide 24/7 IT support, troubleshoot issues, and manage onboarding for new hires.
- Company: Join Legora, a dynamic company focused on seamless IT operations.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Other info: Work in a global team with diverse challenges and career advancement.
- Why this job: Be the go-to tech hero, helping colleagues and making a real difference.
- Qualifications: Experience in IT support and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Legora is seeking an experienced IT helpdesk professional to own Tier-1 support globally.
You will triage, diagnose, and resolve issues, ensuring users are unblocked and operations run smoothly.
You will manage new-hire provisioning, offboarding, and day-to-day mac OS endpoint administration, with a focus on root-cause analysis and clear communication to non-technical colleagues.
This role also supports global coverage anchored in your location, including after-hours escalation when needed.
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Global 24/7 Tier-1 IT Support & Onboarding Specialist employer: Menlo Ventures
Legora is an exceptional employer that champions innovation and collaboration in the legal tech space. With a commitment to diversity and inclusion, employees thrive in a high-performance culture that encourages personal and professional growth. The company offers unique opportunities to work alongside leading global firms, empowering you to make a meaningful impact while shaping the future of legal operations.
