At a Glance
- Tasks: Be the first point of contact for patients and help them access healthcare services.
- Company: Join a large, innovative GP group dedicated to patient care.
- Benefits: Comprehensive training, Monday to Friday hours, and opportunities for career progression.
- Other info: Dynamic team environment with excellent support and growth opportunities.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24000 - 28000 £ per year.
Patient Co-ordinator, Langford Progressive GP Group of Practices Looking for a career that matters?Every day, thousands of patients contact the practices in this large, innovative group looking for help, advice and support.
As a Patient Co-ordinator, you'll be the first person they speak to.
You'll listen, guide, reassure and help patients access the right healthcare professional or service.
No healthcare experience?
You will already have developed transferrable skills and qualities in your career to date.
If you're personable, organised, reliable and enjoy helping others, we'd love to hear from you.
We've invested heavily in our people, systems and facilities, creating modern working environments and a supportive culture where people can build long-term careers.
Detailed training from day one?
Weekly one-to-one meetings during probation?
Monday to Friday working?
Opportunities for career progression?
Continuous learning and development A career, not just a job Many of our Patient Co-ordinators go on to develop their careers within the organisation.
Previous team members have progressed into Medical Secretary, Healthcare Assistant and management positions.
One former Patient Co-ordinator even progressed into an HCA role before going on to study Medicine.
What you'll be doing As a Patient Co-ordinator, you'll be at the heart of our patient services team.
You'll: Be the first point of contact for patients contacting the practice Help patients access the most appropriate healthcare service Manage appointment requests and bookings Provide excellent customer service both over the phone and face-to-face Support patients with enquiries and administrative requests Create and maintain accurate patient records Process correspondence and documentation Work closely with GPs, nurses and other healthcare professionals Help ensure patients receive a safe, efficient and positive experience Every day is different, and every interaction matters.
Hours31 hour post on Mondays, Wednesdays, Thursdays and Fridays What we're looking for You don't need healthcare experience.
A confident communicator Comfortable speaking with people on the phone Compassionate and patient-focused Organised and able to manage multiple tasks Comfortable using computers, email and Microsoft Office Calm under pressure Keen to learn and develop Essential GCSE English and Maths (or equivalent experience)Experience in a customer-facing role Strong communication skills Commitment to delivering excellent service Desirable Experience within a GP surgery or healthcare setting Knowledge of EMIS or patient record systems Administration experience What our team says"No one expects you to know everything when you start.
The training and support are fantastic, and there's always someone willing to help."If you're looking for a rewarding role where you can help people every day, learn new skills and build a long-term career, we'd love to hear from you.
We have been named as the Recruitment Firm of the year at the Health Investor Awards, Winners of the Professional Service Provider of the Year at the General Practice Awards, Winners of the Recruitment Award at the Laing Buisson Awards and named on the Recruiter Hot100 list, so in dealing with us you'll be in safe hands!For every placement we make, Menlo Park plants two trees!
We plant one on your behalf and the other on the surgery's behalf.
By planting two trees we offset 0.6 tonnes of CO2, the equivalent of driving 1,466 miles in a standard car.
We want to contribute towards helping save the planet!
Healthcare Secretary in London employer: Menlo Park
Join a thriving independent veterinary practice in Guildford, where you will enjoy genuine clinical freedom and strong surgical exposure within a supportive and collaborative team. With a focus on employee growth, the practice offers unlimited CPD funding, flexible working patterns, and a friendly culture that encourages innovation and teamwork, making it an excellent place for passionate Veterinary Surgeons to develop their skills and interests.
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Secretary in London
✨Dive into Local Health Networks
Health sciences administration is all about connections, so get yourself involved in local health networks and organisations. Attend community health events and workshops where you can meet professionals who work in the sector. This not only helps you make contacts but also shows your commitment to the field!
✨Leverage Your University Career Services
If you're still in school or just graduated, don’t forget to check out your university's career services. They often have partnerships with healthcare organisations looking to hire entry-level positions, plus they can help you with interview prep and networking opportunities—we've all been there!
✨Take Advantage of Online Job Fairs
Keep an eye out for online job fairs that focus on the health sciences sector. These virtual events are a goldmine for entry-level roles, as you can interact with recruiters and learn about job openings right from your home. It’s a casual way to get your face out there without the pressure of a formal interview!
✨Apply Directly through Our Website!
When you spot an opening you like, leap into action and apply through our website! We love seeing passionate candidates who are eager to kickstart their careers in health sciences administration. Ensure you tailor your application to reflect your real interest in the role and the company, Menlo Park!
We think you need these skills to ace Healthcare Secretary in London
Some tips for your application 🫡
Show Off Your Relevant Qualifications:In health sciences administration, we want to see any relevant qualifications, like a degree or certificates in health administration. Make sure you highlight these on your CV, especially if you've had coursework or projects that relate to the role. This will give us a clear idea of your academic background and how it fits with what we’re looking for at Menlo Park.
Highlight Your Experience with Health Systems:Even if you don’t have direct experience in administration, think back to any volunteer work, internships, or projects related to health systems. Detail your roles and what you learnt—especially any organisational or communication skills, as these are vital in our field. It’s all about showing us you’ve got the foundational knowledge and potential for growth in this entry-level role.
Craft a Genuine Cover Letter:Your cover letter should be your chance to tell us why you're excited about joining Menlo Park and how you can contribute. Share your passion for health sciences and what you hope to learn in this entry-level role. A personal touch goes a long way in making your application stand out from the crowd!
Make Your Application Reflect You:Since this is an entry-level position, let your personality shine through. Use clear language, be honest about your experiences, and don’t hesitate to show enthusiasm for learning and growth. We’re on the lookout for fresh talent, and your individuality could be what captures our attention at Menlo Park.
How to prepare for a job interview at Menlo Park
✨Showcase Your People Skills
In health sciences administration, it's all about communication and teamwork. Make sure to highlight any experiences where you've worked with diverse teams or interacted with patients. We want to see your ability to collaborate and manage relationships – a key part of the role at Menlo Park!
✨Familiarise Yourself with Relevant Software
You’ll likely encounter specific software tools in this field, like electronic health records (EHR) systems or data management software. Brush up on the basics of these tools, or if you’ve used any similar platforms, mention that experience. It’ll show we understand the technical side of health sciences administration when we chat with Menlo Park.
✨Focus on Your Learning and Adaptability
As an entry-level candidate, we know you might not have extensive experience, but emphasise your willingness to learn. Talk about your coursework, projects, or volunteer experiences that helped you develop relevant skills or insight. Showing that you’re coachable can be highly appealing to Menlo Park.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving and critical thinking skills in real-life situations. Practice how you might handle common challenges in health administration, like managing patient data discrepancies or coordinating care. This can reveal your thought process and readiness for the role at Menlo Park.
