The team at Mendip Vale Medical Group (MVMG)delivers a Partner led service across Bristol, North Somerset, SouthGloucester and Bath, Swindon and Wiltshire. Serving around 90,000 patients across 11 sites we have a highcalibre workforce delivering innovative care. With an upcoming retirement andfurther expansion planned we are seeking exceptional Managers to join our practice.
We are a high-achieving and well-organisedpractice; we embrace a Multi-Disciplinary Team approach to care provision withadvanced practitioners, clinical pharmacists, physiotherapists, pharmacytechnicians, mental health practitioners, health and wellbeing coaches and social prescribers allworking together to give our patients seamless, safe and effective care.
Main duties of the job
Working in conjunction with the Divisional Directoryou will provide leadership and management skills to enable the Surgery to meetits agreed aims and objectives within a profitable, efficient, safe andeffective working environment. The Surgery Manager will ensure that thepolicies and procedures which support the design and delivery of the servicesare implemented by all personnel within the Surgery. As the manager in the Surgery,you will motivate and inspire the Surgery team, and deliver the higheststandards of customer service
About us
MVMG is a thriving GMS practice with very high QOFachievement and will see income of over £20 million for the current financialyear. Sessional funding for research; Occupational Health services; training;roles in Commissioning; PCN Clinical Directorship; Locality Leads andDermatology GPwSI are just some of the activities we are involved in. We canoffer you a very competitive package to suit you and your lifestyle. Fundedlearning, mentoring support and the opportunity to develop your skills furtherare just a few of the benefits joining us will bring you.
Job responsibilities
- GP, nurses and other surgery staff
- Other local healthcare providers who work with the Surgery
- Key Responsibilities:
- To manage service delivery and patient care across the Surgery in line with organisational, local and national guidelines.
- To provide knowledge of the Surgery and the administrative and organisational KPI requirements for service delivery to the Areal Manager.
- To monitor, review and address team operational issues of teams managed.
- To work closely with other Surgery Managers to facilitate a collaborative, transparent, and knowledge-sharing environment between all Surgeries.
- To manage all relevant policies and procedures to maximise income across the Surgery.
- Other Responsibilities:
- To manage performance targets and KPIs and ensure these are understood by all staff within the Surgery.
- To provide leadership and support the Team Leader to enable them to successfully manage and deliver their teams KPIs.
- To manage staff resources and daily work allocation of the teams within the post holders span of control.
- To ensure all key employment policies are implemented within the Surgery.
- To carry out staff appraisals of direct line reports, and implement personal development plans to ensure that training and development opportunities are made available for the teams within the post holders span of control.
- To ensure regular communication updates are understood by the staff in the Surgery.
Qualifications
- Education to Degree Standard or equivalent management experience
- Evidence of continued learning/personal development in relevant field
Experience
- Previous evidence of Management roles in the NHS
- Experience in developing and delivering services in an NHS environment
- Evidence of up to date and relevant knowledge of Primary Care provision
- Understanding of day to day HR matters in a team setting
- Experience of developing and overseeing implementation of service delivery policies and procedures
Skills and ability
- Ability to review data and reports, translating them into a service delivery plan
- Influencing and change management skills
- Ability to represent the organisation at an operational level
- Ability to prioritise tasks and manage competing demands on time, ensuring all deadlines are met.
- Excellent communication skills, able to communicate effectively across different levels
- Experience of managing a team within General Practice
- Experience of clinical IT systems (EMIS)
- Capacity to think strategically on an occasional basis
Other requirements
- Patient focused and compassionate about delivery of safe and effect care.
- Ability to demonstrate commitment to Mendip Vales ethos and values
- Resilient and flexible to meet service needs.
- Ability to travel to meetings in the interests of the Surgery as required
- Ability to attend meetings outside core hours as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Surgery Manager in Swindon employer: Mendip Vale Medical Group
Mendip Vale Medical Group offers a supportive and inclusive work environment, perfect for those who thrive in detail-oriented roles. With fixed hours on Thursday and Friday, this part-time position allows for a balanced work-life schedule while being part of a close-knit team dedicated to maintaining high standards in patient record management. Employees benefit from ongoing personal development opportunities and a culture that values compassion and resilience.
