Company Description
Mendip Spring Golf Club is a well-established golf and sports venue located in Congresbury, near Bristol in the United Kingdom. The club offers an attractive and professionally maintained golf environment supported by a welcoming clubhouse and hospitality services. It serves a diverse community of members, guests, and visitors, providing facilities for leisure, competition, and events. Team members at Mendip Spring Golf Club work in a customer-focused setting where service quality and the overall visitor experience are central to daily operations.
Role Description
The Clubhouse Supervisor is a full-time, on-site role based at Mendip Spring Golf Club’s clubhouse in Weston-Super-Mare. This role oversees day-to-day clubhouse operations, including supervising front-of-house staff, coordinating bar and catering service, and ensuring that members and guests receive courteous and efficient service. The Clubhouse Supervisor manages staffing schedules, monitors stock levels for food and beverage, and supports the delivery of club events and functions. The role includes maintaining cleanliness and presentation standards throughout the clubhouse, handling member queries, and supporting basic administrative tasks such as cash handling and reporting. The supervisor works closely with club management to implement policies, uphold health and safety standards, and contribute to a positive, collaborative team culture.
Qualifications
- Experience in hospitality or leisure venue supervision, including front-of-house or bar management responsibilities.
- Strong customer service and communication skills, with the ability to interact professionally with members, guests, and colleagues.
- Proven ability to lead, motivate, and coordinate a small team, including staff rostering and task delegation.
- Practical skills in cash handling, basic reporting, and stock control for food and beverage operations.
- Knowledge of health, safety, and food hygiene practices within a hospitality or club environment.
- Ability to work on-site in Weston-Super-Mare on a full-time basis, including evenings, weekends, and event days as required.
- Good organizational and problem-solving skills, with attention to detail and a focus on maintaining high service standards.
- Previous experience in a golf club, sports club, or similar setting is desirable but not essential.
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