At a Glance
- Tasks: Lead a vibrant team to drive sales and deliver exceptional customer service.
- Company: Join a diverse and inclusive organisation making a difference for people with learning disabilities.
- Benefits: Permanent, full-time role with flexible hours and a supportive work environment.
- Other info: Applications close on 2 July; apply early to secure your chance!
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for team development.
The predicted salary is between 25000 - 30000 £ per year.
Are you passionate about retail and ready to take on a new challenge that will make a real difference to the lives of people with a learning disability? We have an exciting opportunity for an enthusiastic and driven Shop Manager to join our team in Worksop. This is a permanent, full-time position (37.5 hours per week), working on a 7-day rota (Monday to Sunday).
As a Shop Manager you will be responsible for the day-to-day running of our store by leading an inclusive team of paid colleagues and volunteers to maximise sales income and minimise costs. You will have the passion to drive your store to be the best in the area.
What you will do:
- Drive sales in the store to meet expected budgets and KPI’s.
- Run a high-density shop, ensuring that the shop floor meets retail merchandising standards and that stock is rotated onto the shop floor daily.
- Ensure that stock is generated over the door and that donors are signed up for Gift Aid.
- Ensure that the high standard of customer service that is expected by Mencap is delivered at all times.
- Be an inclusive leader developing your team, paid and volunteers, through training and performance reviews.
- Be responsible for all financial, cash handling, security, safeguarding and health and safety in the store.
To be a successful Shop Manager you will be:
- An experienced manager with the ability to drive sales and meet KPI’s, ideally within a fashion retail environment.
- Ability to lead and support a team from varying backgrounds.
- Ability to meet the needs of the customers to generate and increase the sales of the store.
- Have a flexible approach to working hours and days, including weekends and bank holidays on a rota basis.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. If you’re passionate about leading high‑performing teams and maintaining exceptional store standards, we’d love to hear from you. Applications close on 2 July, with interviews taking place from 18 June onwards. We encourage you to apply as soon as possible, as we may close the advert early if we receive a high volume of applications or identify suitable candidates.
Store Manager Worksop employer: Mencap
At Mencap, we pride ourselves on being an exceptional employer that values inclusivity and diversity, particularly in our Worksop store. Our supportive work culture fosters personal and professional growth, offering comprehensive training and development opportunities for both paid staff and volunteers. Join us to make a meaningful impact in the community while enjoying a fulfilling career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Worksop
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Mencap and their values. This will help you connect your passion for retail with their mission to support people with learning disabilities.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've successfully led a team or improved sales. Be ready to share how you can inspire and develop a diverse team, just like the one at Mencap.
✨Tip Number 3
Show your enthusiasm for customer service! Prepare to discuss how you’ve gone above and beyond for customers in the past. Mencap values exceptional service, so let your passion shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Store Manager Worksop
Some tips for your application 🫡
Show Your Passion:Make sure to express your enthusiasm for retail and how it connects to making a difference in the lives of people with learning disabilities. We want to see your genuine interest in the role and how you can contribute to our mission.
Tailor Your CV:Customise your CV to highlight your experience in managing teams and driving sales, especially in a fashion retail environment. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Specific in Your Cover Letter:Use your cover letter to detail specific examples of how you've led teams and met KPIs in previous roles. We appreciate concrete examples that showcase your leadership skills and ability to deliver exceptional customer service.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mencap
✨Know Your Store Inside Out
Before the interview, make sure you research the store's mission and values. Understand what makes it unique, especially in supporting people with learning disabilities. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team to meet sales targets or improved customer service. Be ready to discuss your approach to inclusivity and how you support team members from diverse backgrounds.
✨Demonstrate Your Sales Acumen
Be prepared to talk about your experience with driving sales and meeting KPIs. Bring specific examples of strategies you've implemented in previous roles that resulted in increased sales or improved store performance. This will highlight your ability to contribute to the store's success.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the organisation. Ask about the team dynamics, training opportunities for volunteers, or how they measure success in the store. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
