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Support Worker - Welwyn Garden City, Hertfordshire

Company: Mencap Salary: £13.04 to £13.04 an hour Hours: Full-time Location: Welwyn Garden City, AL8 7AQ Job type: Permanent Posting date: 17 Sept 2026 Closing date: 16 Oct 2026

Summary

Job Advert

We are looking for a Support Worker to join our Services based in Welwyn Garden City, Hertfordshire on a Full time or Part time basis.

As a Support Worker, you'll have the opportunity to make a real difference in the lives of individuals with learning disabilities. You will be working with a diverse group of people, each with their own unique abilities and needs.

From assisting with daily activities to providing emotional support, you’ll play a vital role in their life.

We support a variety of people with different interests from music, craft, cooking, gardening, allotment work, local walks, board games, pool and darts. The most important thing to the people we support is having someone kind and caring that they are able to spend time with a have a chat.

What we're looking for:

• A genuine passion for supporting others.
• Excellent communication skills and the ability to build meaningful relationships.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• A positive and empathetic attitude towards individuals with learning disabilities.

Contract options:

• Full-time: 37.5 hrs
• Part-time: flexible hours based on availability

All our services are 24hr care. We prepare the rotas at least 4 weeks in advance so you can still plan your personal and social life!

Shift times:

• Days: Between 07:00-22:00
• Sleep-ins: 22:00-07:00

There is also a sleep-in available where you will receive an enhanced flat rate payment of £64.20

*All roles are subject to an enhanced DBS check and suitable references.

Important information for applicants: please note, this position is not suitable for anyone who is looking to obtain sponsorship from us or swap their sponsorship. This is due to the fact the salary rate for this position does not meet the UKVI’s current minimum annual salary threshold requirements for sponsorship. If you are resident in the UK and do not require sponsorship, we would love to hear from you!

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document and below link with all the fantastic benefits available to you as a member of our team!

https://jobs.mencap.org.uk/benefits.aspx

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carer’s. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

Belonging statements:

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
• Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Proud member of the Disability Confident employer scheme

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