At a Glance
- Tasks: Support and develop volunteering across our retail network, creating positive experiences.
- Company: Join Mencap, a passionate organisation making a difference in local communities.
- Benefits: Competitive salary of £28,810, mileage expenses paid, and a supportive work environment.
- Other info: Dynamic role covering the north of England and north Wales, with travel required.
- Why this job: Make a real impact by helping volunteers thrive and support people with learning disabilities.
- Qualifications: Experience in recruiting or managing volunteers, excellent communication skills, and a passion for inclusion.
The predicted salary is between 28810 - 28810 £ per year.
Do you have a passion for volunteering and making a difference in local communities? Would you like to support volunteers to thrive while helping raise vital funds for people with a learning disability? If so, we’d love to hear from you. An exciting opportunity has arisen for a passionate and motivated individual to join Mencap as a Retail Volunteering Coordinator. In this role, you will support and develop volunteering across our retail network within your region, working closely with shop managers and teams to create positive, inclusive and rewarding volunteer experiences.
At Mencap, we value a diverse and inclusive workplace and intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. As a Retail Volunteering Coordinator, you will support all aspects of the volunteer journey across our retail shops and services within your region. The salary for this role is £28,810 per annum.
Key things you should know:
- This role covers the north of England and north Wales.
- A full valid driving licence and access to a vehicle for business use is essential for this role.
- You must be willing to travel across your geographical area, with occasional overnight stays elsewhere in the UK when required.
- Mileage expenses will be paid by Mencap.
Key responsibilities:
- Work closely with retail teams and shop managers across your region to understand volunteering needs and provide tailored support.
- Support the recruitment, onboarding, induction and retention of volunteers across Mencap retail shops.
- Help create positive and inclusive volunteer experiences that encourage volunteers to feel valued, supported and connected.
- Support teams to create accessible volunteer opportunities for people from a wide range of backgrounds and experiences.
- Promote volunteering opportunities locally and nationally to help grow volunteer numbers across the retail network.
- Provide guidance and support to managers around volunteer processes, challenges and best practice.
- Support volunteer engagement initiatives, recognition activities and campaigns throughout the year.
- Work collaboratively with the wider Volunteering Team on national projects and continuous improvement work.
- Help ensure volunteering practices remain safe, inclusive and aligned with Mencap values and policies.
About you:
To be successful in this role, you will ideally have experience of recruiting, supporting or managing volunteers or people. You will have excellent communication and relationship-building skills and be confident working with a range of stakeholders across different locations. You will be organised, proactive and able to manage multiple priorities at once. A passion for inclusion and community engagement is essential, alongside an understanding of the importance volunteers play in supporting Mencap’s mission. An understanding of the needs and rights of people with a learning disability would be beneficial.
Applications close on 26th May 2026. Interviews will be held on the 2 June 2026.
Volunteer Coordinator employer: Mencap
Mencap is an exceptional employer that champions diversity and inclusion, providing a supportive environment for employees to thrive while making a meaningful impact in local communities. As a Retail Volunteering Coordinator, you will enjoy a collaborative work culture, opportunities for personal growth, and the chance to engage with passionate volunteers, all while contributing to vital fundraising efforts for individuals with learning disabilities in the beautiful regions of Derbyshire and Nottinghamshire.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with others who share your passion for volunteering. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your skills and experiences. Share posts about your volunteering journey and engage with organisations that inspire you. This will help you stand out and show your commitment to making a difference.
✨Tip Number 3
Prepare for interviews by researching Mencap and understanding their values. Think about how your experiences align with their mission and be ready to share specific examples of how you've supported volunteers in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making an impact in the community.
We think you need these skills to ace Volunteer Coordinator
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for volunteering shine through in your application. We want to see how much you care about making a difference in local communities, so share any relevant experiences or motivations that drive you.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your skills and experiences that align with the Retail Volunteering Coordinator role. We love seeing how your background fits with our mission at Mencap!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mencap
✨Know Your Stuff
Before the interview, make sure you understand Mencap's mission and values. Familiarise yourself with their work in supporting people with learning disabilities and how volunteering plays a crucial role in that. This will show your genuine interest and help you connect your passion for volunteering to their goals.
✨Showcase Your Experience
Be ready to discuss your previous experience with volunteers or community engagement. Think of specific examples where you've successfully recruited, supported, or managed volunteers. Highlight any challenges you faced and how you overcame them, as this demonstrates your problem-solving skills and resilience.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the current volunteer programmes, how they measure success in volunteer engagement, or what challenges the retail teams are currently facing. Asking questions shows your enthusiasm and helps you gauge if the role is the right fit for you.
✨Emphasise Inclusivity
Since Mencap values diversity and inclusion, be sure to express your commitment to creating positive and inclusive volunteer experiences. Share any relevant experiences where you've promoted inclusivity or worked with diverse groups. This will align your values with theirs and demonstrate your understanding of the importance of accessibility in volunteering.
