At a Glance
- Tasks: Lead a dedicated team to support people with learning disabilities and ensure high-quality care.
- Company: Join Mencap, one of the UK's leading charities focused on inclusivity.
- Benefits: Enjoy 24 days paid holiday, discounts, health plans, and ongoing development opportunities.
- Other info: Flexible working patterns and a supportive management team await you.
- Why this job: Make a genuine difference in people's lives every day while growing your leadership skills.
- Qualifications: Experience in health and social care; Level 5 qualification in Leadership and Management preferred.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a full-time Registered Service Manager to lead our service in Thetford, supporting people with a learning disability to live the life they choose. This is a hands-on leadership role with the opportunity to make a genuine difference every day. In this role, you will lead a dedicated team to deliver high-quality, person-centred support while creating an environment where both colleagues and the people we support can thrive.
The role involves overseeing the day-to-day running of the service, providing clear leadership, developing staff teams, managing budgets, and building strong relationships with families, commissioners, and partner agencies. A key part of the position is maintaining high standards, driving continuous improvement, and ensuring ongoing compliance with CQC requirements.
We are looking for an experienced leader with a strong background in health and social care, ideally with experience supporting people with a learning disability. Excellent people management skills, a practical and values-led approach to leadership, and a good understanding of what great support looks like in practice are essential. You must also have or be willing to work towards a Level 5 qualification in Leadership and Management for Adult Care (or equivalent).
In return, Mencap offers the chance to join one of the UK’s leading charities, alongside ongoing development opportunities, a supportive management team, and a workplace that genuinely values the impact of its staff. The working pattern is flexible across 7 days and, due to the needs of the people we support, a full UK driving licence is essential.
If you are ready for a role where your leadership can have a lasting impact, we would love to hear from you. This role will close on the 31st May at midnight.
Here at Mencap, we offer a range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and more.
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We are here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long-term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We are not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you are applying for.
Registered Service Manager Thetford employer: Mencap
Mencap is an exceptional employer, offering a supportive and inclusive work environment in Thetford where you can truly make a difference in the lives of individuals with learning disabilities. With a strong focus on employee development, flexible working patterns, and a comprehensive benefits package, including generous holiday entitlement and discounts, Mencap values its staff and fosters a culture of respect and growth. Join us to be part of a dedicated team that champions kindness and inclusivity while providing high-quality, person-centred support.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Service Manager Thetford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of landing that Registered Service Manager role.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to leadership in health and social care. We can even role-play with friends to boost our confidence and nail that hands-on leadership vibe!
✨Tip Number 3
Showcase your passion for supporting people with learning disabilities. Share personal stories or experiences that highlight your commitment to making a difference. This will resonate with potential employers and set us apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you shine during the process.
We think you need these skills to ace Registered Service Manager Thetford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting people with learning disabilities shine through. We want to see how much you care about making a difference in their lives!
Tailor Your Experience:Make sure to highlight your relevant experience in health and social care. We’re looking for leaders who understand what great support looks like, so connect your past roles to the responsibilities of the Registered Service Manager.
Be Person-Centred:Remember to focus on person-centred support in your application. Share examples of how you've created environments where both colleagues and those you support can thrive – that’s what we’re all about at Mencap!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen to join our fantastic team at Mencap!
How to prepare for a job interview at Mencap
✨Know Your Stuff
Before the interview, make sure you understand the role of a Registered Service Manager inside out. Familiarise yourself with Mencap's mission and values, especially how they relate to supporting people with learning disabilities. This will help you demonstrate your alignment with their goals.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach and how it aligns with person-centred support. Prepare examples from your past experiences where you've successfully led a team, managed budgets, or improved service quality. This will show that you can make a genuine difference in the role.
✨Build Relationships
Highlight your ability to build strong relationships with families, commissioners, and partner agencies. Think of specific instances where you've fostered collaboration or resolved conflicts. This is crucial for the role, so showing your interpersonal skills will set you apart.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, ongoing training opportunities, or how Mencap measures success in this role. It shows your genuine interest and helps you assess if the organisation is the right fit for you.
