At a Glance
- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer service.
- Company: Join a diverse and inclusive organisation making a difference in retail.
- Benefits: Flexible working hours, competitive salary, and opportunities for personal growth.
- Other info: Encouraging applications from diverse backgrounds, especially disabled and underrepresented communities.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in retail management and a passion for team development.
The predicted salary is between 25000 - 30000 £ per year.
Are you passionate about retail and ready to take on a new challenge that will make a real difference to the lives of people with a learning disability? We have an exciting opportunity for an enthusiastic and driven Shop Manager to join our team in Claygate on a 37.5 hour contract. Your main base will be Claygate, with an expectation of regular travel and flexibility to cover other M5 stores as required.
As a Shop Manager you will be responsible for the day to day running of our store by leading an inclusive team of paid colleagues and volunteers to maximise sales income and to minimise costs. You will have the passion to drive your store to be the best in the area.
What you will do:
- Drive sales in the store to meet expected budgets and KPI’s.
- Run a high-density shop, ensuring that the shopfloor meets retail merchandising standards and that stock is rotated onto the shopfloor daily.
- Ensure that stock is generated over the door and that donors are signed up for Gift Aid.
- Ensure that the high standard of customer service that is expected by Mencap is delivered at all times.
- You will be an inclusive leader developing your team, paid and volunteers, through training and performance reviews.
- Be responsible for all financial, cash handling, security, safeguarding and health and safety in the store.
To be a successful Shop Manager you will be:
- An experienced manager with the ability to drive sales and meet KPI’s, ideally within a fashion retail environment.
- Ability to lead and support a team from varying backgrounds.
- Ability to meet the needs of the customers to generate and increase the sales of the store.
- Have a flexible approach to working hours and days, including weekends and bank holidays on a rota basis.
We encourage you to apply as soon as possible, as we may close the advert early if we receive a high volume of applications or identify suitable candidates. We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. If you are passionate about leading high‑performing teams and delivering exceptional store standards, we’d love to hear from you.
Store Manager Claygate in Surrey employer: Mencap
At Mencap, we pride ourselves on being an exceptional employer that values inclusivity and personal growth. As a Store Manager in Claygate, you will not only lead a dedicated team but also contribute to making a meaningful impact in the lives of individuals with learning disabilities. Our supportive work culture fosters development through training and performance reviews, ensuring that every employee has the opportunity to thrive while enjoying the unique advantage of working in a community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Claygate in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with Mencap or similar organisations. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Mencap is all about inclusivity and support, so think of examples from your past that showcase your leadership skills and ability to drive sales while fostering a positive environment.
✨Tip Number 3
Showcase your passion for retail during the interview. Talk about your previous experiences in driving sales and managing teams, and how you can bring that energy to the Claygate store. Remember, enthusiasm goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Store Manager Claygate in Surrey
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for retail shine through in your application. We want to see how passionate you are about making a difference, especially for those with learning disabilities. Share any relevant experiences that highlight your commitment!
Tailor Your CV:Make sure your CV is tailored to the Shop Manager role. Highlight your experience in driving sales and leading teams, especially in a fashion retail environment. We love seeing how your skills match what we're looking for!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure to outline your key achievements and how they relate to the job description without waffling on.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do, so why not get started today?
How to prepare for a job interview at Mencap
✨Know Your Store Inside Out
Before the interview, make sure you research the store's current performance, sales figures, and any recent news. Understanding the specific challenges and successes of the Claygate store will show your genuine interest and help you discuss how you can contribute to its success.
✨Showcase Your Leadership Style
Be prepared to talk about your experience in leading diverse teams. Share specific examples of how you've developed team members and fostered an inclusive environment. This is crucial for a role that involves managing both paid staff and volunteers.
✨Demonstrate Your Sales Savvy
Think of concrete examples where you've driven sales or met KPIs in previous roles. Be ready to discuss strategies you implemented and how they could be adapted to maximise sales at the Claygate store. This will highlight your ability to meet the expectations outlined in the job description.
✨Prepare Questions That Matter
Have a few thoughtful questions ready to ask at the end of your interview. Inquire about the store's goals, team dynamics, or how they measure success. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
