At a Glance
- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer service.
- Company: Join a diverse and inclusive organisation making a difference in the community.
- Benefits: Permanent, full-time role with flexible hours and opportunities for growth.
- Other info: Encouraging applications from under-represented communities for a more inclusive workforce.
- Why this job: Make a real impact while developing your leadership skills in retail.
- Qualifications: Experience in management and a passion for retail, especially fashion.
Are you passionate about retail and ready to take on a new challenge that will make a real difference to the lives of people with a learning disability? We have an exciting opportunity for an enthusiastic and driven Shop Manager to join our team in Worksop. This is a permanent, full-time position (37.5 hours per week), working on a 7-day rota (Monday to Sunday).
As a Shop Manager you will be responsible for the day-to-day running of our store by leading an inclusive team of paid colleagues and volunteers to maximise sales income and minimise costs. You will have the passion to drive your store to be the best in the area.
What you will do:
- Drive sales in the store to meet expected budgets and KPI’s.
- Run a high-density shop, ensuring that the shop floor meets retail merchandising standards and that stock is rotated onto the shop floor daily.
- Ensure that stock is generated over the door and that donors are signed up for Gift Aid.
- Ensure that the high standard of customer service that is expected by Mencap is delivered at all times.
- You will be an inclusive leader developing your team, paid and volunteers, through training and performance reviews.
- Be responsible for all financial, cash handling, security, safeguarding and health and safety in the store.
To be a successful Shop Manager you will be:
- An experienced manager with the ability to drive sales and meet KPI’s, ideally within a fashion retail environment.
- Ability to lead and support a team from varying backgrounds.
- Ability to meet the needs of the customers to generate and increase the sales of the store.
- Have a flexible approach to working hours and days, including weekends and bank holidays on a rota basis.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. If you’re passionate about leading high‑performing teams and maintaining exceptional store standards, we’d love to hear from you. Applications close on 2 July, with interviews taking place from 18 June onwards. We encourage you to apply as soon as possible, as we may close the advert early if we receive a high volume of applications or identify suitable candidates.
Store Manager Worksop employer: Mencap
At Mencap, we pride ourselves on being an exceptional employer that values inclusivity and diversity, particularly in our Worksop store. Our supportive work culture fosters personal and professional growth, offering comprehensive training and development opportunities for both paid staff and volunteers. Join us to make a meaningful impact in the community while enjoying a fulfilling career in retail management.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Worksop
✨Tip Number 1
Get to know the company! Research Mencap and understand their mission. This will help you tailor your conversation during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail management and team leadership. Role-play with a friend to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you’re proactive and ready to take the next step in your career.
We think you need these skills to ace Store Manager Worksop
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Store Manager, so make sure you understand the key responsibilities and requirements.
Tailor Your Application:When writing your application, don’t just send a generic CV. Highlight your relevant experience and skills that match what we’re after. Show us how you can drive sales and lead a diverse team!
Be Yourself:We want to get to know the real you! Use your application to showcase your personality and passion for retail. Let us see why you’d be a great fit for our team in Worksop.
Apply Early:Don’t wait until the last minute! We encourage you to apply through our website as soon as possible. The sooner you get your application in, the better your chances of landing an interview with us.
How to prepare for a job interview at Mencap
✨Know the Company and Its Values
Before your interview, take some time to research the company’s mission and values, especially their commitment to inclusivity and supporting people with learning disabilities. This will help you align your answers with what they stand for and show that you're genuinely interested in making a difference.
✨Prepare Examples of Your Leadership Skills
As a potential Shop Manager, you'll need to demonstrate your ability to lead a diverse team. Think of specific examples from your past experiences where you've successfully managed a team, driven sales, or improved customer service. Be ready to share these stories during the interview.
✨Understand Retail Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail, such as sales targets and customer satisfaction scores. Being able to discuss how you've met or exceeded these metrics in previous roles will show that you have the analytical skills needed for the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities for volunteers, or how success is measured in the store. This not only shows your interest but also helps you gauge if the role is the right fit for you.
