Shop Manager

Shop Manager

Full-Time 24000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to drive sales and create an inclusive shopping experience.
  • Company: Join Mencap, a charity making a difference for people with learning disabilities.
  • Benefits: Enjoy 32 days of holiday, discounts, health plans, and more perks.
  • Other info: Flexible hours and a supportive environment for personal growth.
  • Why this job: Make a real impact while developing your leadership skills in retail.
  • Qualifications: Retail management experience and a passion for team development.

The predicted salary is between 24000 - 30000 £ per year.

Are you passionate about retail and ready to take on a new challenge that will make a real difference to the lives of people with a learning disability? We have an exciting opportunity for an enthusiastic and driven Shop Manager to join our team in Clifton, Notts on a 37.5 hour contract. As a Shop Manager, you will be responsible for the day-to-day running of our store by leading an inclusive team of paid colleagues and volunteers to maximise sales income and minimise costs. You will have the passion to drive your store to be the best in the area.

Responsibilities:

  • Drive sales in the store to meet expected budgets and KPIs.
  • Run a high-density shop, ensuring that the shopfloor meets retail merchandising standards and that stock is rotated onto the shopfloor daily.
  • Ensure that stock is generated over the door and that donors are signed up for Gift Aid.
  • Ensure that the high standard of customer service expected by Mencap is delivered at all times.
  • Develop your team of paid staff and volunteers through training and performance reviews, becoming an inclusive leader.
  • Be responsible for all financial, cash handling, security, safeguarding and health and safety in the store.

Qualifications:

  • Experienced manager with the ability to drive sales and meet KPIs, ideally within a fashion retail environment.
  • Ability to lead and support a team from varying backgrounds.
  • Ability to meet the needs of the customers to generate and increase the sales of the store.
  • Flexible approach to working hours and days, including weekends and bank holidays on a rota basis.
  • Passion for leading high-performing teams and delivering exceptional store standards.

Benefits:

  • 32 days of paid holiday (including bank holidays, pro rata).
  • Discounts at leading high-street retailers.
  • Access to health cash plans.
  • Interest-free loans.
  • And many more exciting offerings.

Shop Manager employer: Mencap

Join our vibrant team in Clifton, Notts, where as a Shop Manager, you will not only lead a dedicated group of colleagues and volunteers but also make a meaningful impact on the lives of individuals with learning disabilities. We pride ourselves on fostering an inclusive work culture that prioritises employee growth through training and development opportunities, alongside offering generous benefits such as 32 days of paid holiday and discounts at leading retailers, making us an exceptional employer for those seeking a rewarding career in retail.
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Contact Detail:

Mencap Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with shop management. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your passion! When you get the chance to meet potential employers, whether at a job fair or an informal coffee chat, make sure to express your enthusiasm for retail and how you can make a difference in their store.

✨Tip Number 3

Prepare for interviews by researching the company’s values and mission. Tailor your answers to show how your experience aligns with their goals, especially around inclusivity and driving sales.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Shop Manager

Sales Management
Retail Merchandising
Customer Service
Team Leadership
Training and Development
Financial Management
Cash Handling
Health and Safety Compliance
KPI Achievement
Flexibility in Working Hours
Inclusivity in Leadership
Performance Reviews
Stock Management
Problem-Solving

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for retail and helping people with learning disabilities shine through. We want to see how your passion aligns with our mission at StudySmarter!

Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail management and team leadership. We love seeing how your skills can drive sales and create an inclusive environment.

Be Specific About Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to meet KPIs and improve store performance. We appreciate concrete examples that show us what you can bring to the table!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as a Shop Manager!

How to prepare for a job interview at Mencap

✨Know Your Retail Stuff

Make sure you brush up on your retail knowledge, especially around sales strategies and KPIs. Be ready to discuss how you've driven sales in previous roles and what merchandising standards you believe are essential for a successful shop.

✨Show Your Leadership Skills

Prepare examples of how you've led teams in the past, particularly in diverse environments. Think about specific instances where you’ve developed team members or improved performance through training and support.

✨Customer Service is Key

Be ready to talk about your approach to customer service. Share stories that highlight your commitment to delivering exceptional service and how you’ve handled challenging situations with customers in the past.

✨Understand the Mission

Familiarise yourself with Mencap's mission and values. Show your passion for making a difference in the lives of people with learning disabilities, and be prepared to discuss how you can contribute to this cause through your role as Shop Manager.

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