At a Glance
- Tasks: Assist in retail operations, promote donations, and manage a volunteer team.
- Company: Mencap supports people with learning disabilities, striving for an inclusive society.
- Benefits: Enjoy 32 days of paid holiday, discounts, health plans, and more perks.
- Why this job: Join a passionate team making a real impact in charity retail and community support.
- Qualifications: No specific experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Flexible hours, including weekends, and opportunities for personal growth.
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Job Advert
Are you someone who is excited about charity retail, fashion, who can use their initiative? Do you have experience managing a retail team? Yes, then please keep reading as we may have the role for you.
We are excited to be looking for a Shop Assistant for our Wisbech store on a 15 hour contract. We are looking for a passionate and motivated person to help our store reach full potential.
Job Advert
Are you someone who is excited about charity retail, fashion, who can use their initiative? Do you have experience managing a retail team? Yes, then please keep reading as we may have the role for you.
We are excited to be looking for a Shop Assistant for our Wisbech store on a 15 hour contract. We are looking for a passionate and motivated person to help our store reach full potential.
We want someone who can use their initiative and is excited about charity retail and fashion.
As a Shop Assistant You Will
- Help promote donations and sales to maximise profits
- Be representing Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values
- Strive to ensure stock is generated from the local area and donors
- Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid
- Be responsible for helping to achieve profit targets by ensuring sales are maximised and the cost are effectively managed
- Maintain the store to a high standard of presentation throughout.
- Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers
- Be responsible for all financial and cash handling and health and safety.
To Be a Successful Shop Assistant, You Will Be
- Able to have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate.
- Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores.
- Passionate about the Mencap values and will strive to ensure our Retail brand is successful.
If you are looking for an exciting new challenge and want to work for an organisation that strives for excellence, we want to hear from you!
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
This vacancy closes on Wednesday 10th September, 2025. Job ID: 34485 We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We\’re here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
Everyone is expected to treat people well and make Mencap an inclusive organisation.
Every day we grow and learn. Its okay to make mistakes but we learn from them and make changes
Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. Were not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role youre applying for.
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Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Administrative
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Industries
Retail
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Shop Assistant Wisbech employer: Mencap
Contact Detail:
Mencap Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Shop Assistant Wisbech
β¨Tip Number 1
Familiarise yourself with Mencap's values and mission. Understanding their commitment to supporting people with learning disabilities will help you align your answers during any interviews and demonstrate your passion for the role.
β¨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've successfully managed a team or improved sales in previous roles. This will highlight your initiative and ability to contribute to the store's success.
β¨Tip Number 3
Be ready to discuss your flexibility regarding working hours, especially weekends and bank holidays. Emphasising your willingness to adapt will make you a more attractive candidate for this part-time position.
β¨Tip Number 4
Network with current or former employees of Mencap if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Shop Assistant Wisbech
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in retail and any leadership roles you've held. Emphasise your passion for charity retail and fashion, as this aligns with Mencap's values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific examples of how you can contribute to maximising profits and promoting donations, as outlined in the job description.
Showcase Your Initiative: In your application, provide examples of times when you've used your initiative in previous roles. This could include managing a team, improving sales, or enhancing customer experience.
Highlight Flexibility and Commitment: Since the role requires flexibility in working hours, make sure to mention your willingness to work weekends and Bank Holidays. This shows your commitment to the role and the team.
How to prepare for a job interview at Mencap
β¨Show Your Passion for Charity Retail
Make sure to express your enthusiasm for charity retail and fashion during the interview. Share any personal experiences or stories that highlight your commitment to charitable causes, as this will resonate well with the values of Mencap.
β¨Demonstrate Initiative
Prepare examples of how you've used your initiative in previous roles. Whether it's improving sales, managing a team, or enhancing customer experience, showcasing your proactive approach will be key to impressing the interviewers.
β¨Understand Mencap's Values
Familiarise yourself with Mencap's mission and values before the interview. Be ready to discuss how you align with their goals and how you can contribute to creating an inclusive environment for people with learning disabilities.
β¨Prepare for Team Management Questions
Since the role involves building and training a volunteer team, be prepared to answer questions about your leadership style and experience. Think of specific instances where you've successfully managed a team or trained others, and be ready to share those insights.