At a Glance
- Tasks: Lead a vibrant team to drive sales and create an inclusive shopping experience.
- Company: Join Mencap, a passionate organisation dedicated to supporting people with learning disabilities.
- Benefits: Enjoy 32 days of paid holiday, discounts, health plans, and more perks.
- Other info: Flexible working hours and a supportive environment for personal growth.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for inclusivity.
The predicted salary is between 25000 - 30000 € per year.
Are you passionate about retail and ready to take on a new challenge that will make a real difference to the lives of people with a learning disability? We have an exciting opportunity for an enthusiastic and driven Shop Manager to join our team in Clifton Notts on a 37.5 hour contract.
As a Shop Manager, you will be responsible for the day-to-day running of our store by leading an inclusive team of paid colleagues and volunteers to maximise sales income and minimise costs. You will have the passion to drive your store to be the best in the area.
What you will do:
- Drive sales in the store to meet expected budgets and KPIs.
- Run a high-density shop, ensuring that the shop floor meets retail merchandising standards and that stock is rotated onto the shop floor daily.
- Ensure that stock is generated over the door and that donors are signed up for Gift Aid.
- Ensure that the high standard of customer service that is expected by Mencap is delivered at all times.
- Be an inclusive leader developing your team, paid and volunteers, through training and performance reviews.
- Be responsible for all financial, cash handling, security, safeguarding and health and safety in the store.
To be a successful Shop Manager you will be:
- An experienced manager with the ability to drive sales and meet KPIs, ideally within a fashion retail environment.
- Ability to lead and support a team from varying backgrounds.
- Ability to meet the needs of the customers to generate and increase the sales of the store.
- Have a flexible approach to working hours and days, including weekends and bank holidays on a rota basis.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. If you are passionate about leading high-performing teams and delivering exceptional store standards, we'd love to hear from you.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes. Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long-term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We're not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you're applying for.
Store Manager in Mansfield employer: Mencap
Mencap is an exceptional employer that prioritises inclusivity and personal growth, making it a rewarding place to work as a Store Manager in Clifton Notts. With a strong commitment to supporting individuals with learning disabilities, Mencap offers a comprehensive benefits package, including 32 days of paid holiday, discounts at high-street retailers, and access to health cash plans. The organisation fosters a collaborative work culture where every employee feels valued and empowered to make a difference, ensuring that your contributions lead to meaningful change in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Mansfield
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Mencap's mission and values. This will help you connect your passion for retail with their commitment to inclusivity and support for people with learning disabilities.
✨Tip Number 2
Show off your leadership skills! Be ready to share examples of how you've successfully led teams in the past. Highlight your experience in driving sales and meeting KPIs, as this is key for the Shop Manager role.
✨Tip Number 3
Prepare some questions! Think about what you want to know about the team you'll be leading or the challenges the store faces. This shows you're genuinely interested and ready to take on the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Store Manager in Mansfield
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for retail and supporting people with learning disabilities shine through in your application. We want to see how your values align with ours, so don’t hold back on sharing why this role excites you!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in managing teams and driving sales. We love seeing how you've led diverse groups and met KPIs, so be specific about your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us your story. Use it to explain how your leadership style fosters inclusivity and how you plan to create a welcoming environment in our store. Keep it personal and engaging!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and we can’t wait to hear from you!
How to prepare for a job interview at Mencap
✨Know Your Store Inside Out
Before the interview, make sure you research the store and its values. Understand Mencap's mission and how it relates to the role of a Shop Manager. This will show your passion for the cause and help you connect your experience with their goals.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams, especially in retail. Think of specific examples where you've motivated your team or improved performance. Highlight your ability to support diverse backgrounds, as inclusivity is key for this role.
✨Prepare for Sales and KPI Questions
Expect questions about driving sales and meeting KPIs. Have examples ready that demonstrate how you've successfully managed budgets and increased sales in previous roles. Use numbers to back up your achievements; it makes your case stronger!
✨Emphasise Customer Service Excellence
Mencap values high standards of customer service, so be ready to talk about how you've ensured exceptional service in past positions. Share stories that illustrate your commitment to customer satisfaction and how you’ve trained your team to deliver the same.
