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- Tasks: Support individuals with learning disabilities to find and maintain meaningful employment.
- Company: Join Mencap, a leading charity dedicated to empowering people with learning difficulties.
- Benefits: Enjoy 32 days of paid holiday, discounts, health plans, and more perks.
- Other info: Be part of a passionate team creating lasting change in the community.
- Why this job: Make a real difference in people's lives while promoting inclusion and independence.
- Qualifications: Experience in supported employment and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
At Mencap, we believe that everyone deserves the opportunity to work, grow and thrive. Our Employ Me team helps people with a learning disability, learning difficulty and autism build the confidence, skills and real work experience they need to move into meaningful, sustained employment. Every day, our teams see the life-changing impact that good employment support can have.
We have an exciting opportunity for an Employment Specialist to deliver Mencap's Connect to Work programme across South London boroughs of Sutton, Kingston and Merton. This is a full time (37.5 hours per week), fixed term position for 2 years. Connect to Work is part of the Government's Get Britain Working strategy. It aims to:
- Reduce economic inactivity for people facing complex barriers
- Increase workforce participation
- Support better workforce retention through structured in-work support
- Strengthen the connection between employment, health and social care
- Deliver measurable outcomes including job starts, sustained employment and employer engagement
You’ll provide personalised, intensive employment support for up to 12 months for participants who are out of work, and up to 4 months for those in work but at risk of leaving their job. You'll deliver the five stages of the Supported Employment model, following the Supported Employment Quality Framework (SEQF):
- Engagement
- Vocational Profiling
- Employer Engagement
- Job Matching
- On and Off-the-Job Support
We’re looking for someone who is:
- Motivated and able to work independently
- A great communicator, able to build trust with participants and employers
- Highly organised with strong attention to detail
- Comfortable supporting a caseload of up to 20 individuals
- Passionate about inclusion, employment rights and supporting people to achieve their goals
You’ll need previous experience delivering supported employment programmes, alongside robust skills in recording progress and evidencing achievement. If you’d like to be part of a team creating real opportunities and real change, we’d love to hear from you.
Here at Mencap, we operate a blinded recruitment process for many of our roles. Please ensure your application includes a completed application form and covering statement.
This vacancy closes on Wednesday 20th May, with interviews to follow soon after.
Benefits: Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
Loyalty Specialist (Permanent) employer: Mencap
Contact Detail:
Mencap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loyalty Specialist (Permanent)
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend doing mock interviews with friends or family to boost your confidence and nail that first impression!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and shows you’re genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you that dream job together!
We think you need these skills to ace Loyalty Specialist (Permanent)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Loyalty Specialist. We want to see how you can contribute to our mission at Mencap, so don’t hold back on showcasing your passion for inclusion and employment rights!
Be Clear and Concise: When writing your covering statement, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences.
Showcase Relevant Experience: Don’t forget to include any previous experience you have in delivering supported employment programmes. We’re looking for specific examples that demonstrate your ability to support individuals facing barriers to employment, so share those success stories!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Mencap
✨Know the Company Inside Out
Before your interview, take some time to research Mencap and their Connect to Work programme. Understand their mission, values, and the impact they have on individuals with learning disabilities. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Communication Skills
As a Loyalty Specialist, strong communication is key. Prepare examples of how you've built trust with participants or employers in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it clear how your skills can benefit Mencap's mission.
✨Demonstrate Your Organisational Skills
With a caseload of up to 20 individuals, being organised is crucial. Bring along any tools or methods you use to keep track of progress and evidence achievements. Discuss how you prioritise tasks and manage your time effectively to support participants.
✨Passion for Inclusion and Employment Rights
Mencap is all about inclusion and supporting people to achieve their goals. Be prepared to discuss why this matters to you personally. Share any relevant experiences that highlight your commitment to employment rights and how you’ve helped others overcome barriers in the past.