Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team to drive sales and deliver exceptional customer service.
- Company: Join a diverse and inclusive organisation making a difference for people with learning disabilities.
- Benefits: Flexible working hours, competitive salary, and the chance to develop your leadership skills.
- Why this job: Make a real impact in retail while supporting a meaningful cause.
- Qualifications: Experience in management and a passion for driving sales in a retail environment.
- Other info: We encourage applications from under-represented communities to foster diversity.
The predicted salary is between 30000 - 42000 £ per year.
Are you passionate about retail and ready to take on a new challenge that will make a real difference to the lives of people with a learning disability? We have an exciting opportunity for an enthusiastic and driven Shop Manager to join our team in Loughborough on a 37.5 hour contract.
As a Shop Manager you will be responsible for the day to day running of our store by leading an inclusive team of paid colleagues and volunteers to maximise sales income and to minimise costs. You will have the passion to drive your store to be the best in the area.
What you will do:
- Drive sales in the store to meet expected budgets and KPI’s.
- Run a high-density shop, ensuring that the shopfloor meets retail merchandising standards and that stock is rotated onto the shopfloor daily.
- Ensure that stock is generated over the door and that donors are signed up for Gift Aid.
- Ensure that the high standard of customer service that is expected by Mencap is delivered at all times.
- You will be an inclusive leader developing your team, paid and volunteers, through training and performance reviews.
- Be responsible for all financial, cash handling, security, safeguarding and health and safety in the store.
Qualifications / Successful candidate:
- An experienced manager with the ability to drive sales and meet KPI’s, ideally within a fashion retail environment.
- Ability to lead and support a team from varying backgrounds.
- Ability to meet the needs of the customers to generate and increase the sales of the store.
- Have a flexible approach to working hours and days, including weekends and bank holidays on a rota basis.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
Store Manager Loughborough employer: Mencap
Contact Detail:
Mencap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Loughborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with Mencap or similar organisations. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Show us how your passion for retail aligns with Mencap's mission to support people with learning disabilities. We love candidates who genuinely care!
✨Tip Number 3
Practice your leadership skills! Think of examples where you've successfully led a team or improved sales. We want to see how you can drive our store to be the best in Loughborough.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and making a difference.
We think you need these skills to ace Store Manager Loughborough
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for retail and how you can make a difference. Share specific examples of how you've driven sales or improved customer service in your previous roles.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in managing teams and meeting KPIs. We want to see how your background aligns with the role of Shop Manager.
Be Inclusive: Since we value diversity, mention any experience you have in leading inclusive teams. Show us how you can support colleagues from various backgrounds and create a welcoming environment.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Mencap
✨Know Your Store Inside Out
Before the interview, make sure you research the store's current performance, sales figures, and any recent news. This will show your passion for the role and help you discuss how you can drive sales and meet KPIs effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your experience in developing team members and fostering an inclusive environment, as this is crucial for the Shop Manager role.
✨Understand Customer Service Excellence
Be ready to discuss what exceptional customer service looks like to you. Think of specific instances where you went above and beyond for customers, as this aligns with the high standards expected by Mencap.
✨Be Flexible and Adaptable
Since the role requires a flexible approach to working hours, be prepared to discuss your availability and willingness to work weekends and bank holidays. This shows your commitment to the role and the team.
