Assistant Store Manager - Charity in London

Assistant Store Manager - Charity in London

London Full-Time 20000 - 25000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team in charity retail, maximising donations and sales.
  • Company: Join Mencap, a leader in supporting people with learning disabilities.
  • Benefits: Enjoy 32 days of holiday, discounts, health plans, and more perks.
  • Other info: Inclusive workplace welcoming diverse applicants, with great career growth opportunities.
  • Why this job: Make a real difference while developing your leadership skills in a flexible role.
  • Qualifications: Retail management experience and a passion for charity work.

The predicted salary is between 20000 - 25000 € per year.

Are you someone who is excited about charity retail and fashion, who can use their initiative? Do you have experience managing a retail team? We are excited to be looking for an Assistant Shop Manager to work in our Chessington Shop for 22.5 hours per week, across 3 days on a permanent position. Shifts are worked on a 7-day rota (Monday-Sunday). We're flexible with days and happy to discuss what works best for you. We are looking for a passionate and motivated person to help our store reach its full potential.

As an Assistant Shop Manager you will:

  • Help develop in-store systems and promote donations and sales to maximise profits.
  • Strive to ensure stock is generated from the local area and donors.
  • Be responsible for achieving profit targets by ensuring sales are maximised and costs are effectively managed.
  • Maintain the store to a high standard of presentation throughout.
  • Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers.
  • Be responsible for all financial and cash handling and health and safety.

To be a successful Assistant Shop Manager, you will be:

  • An experienced assistant manager or supervisor with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience.
  • Have a flexible approach to working hours and days including working weekends and Bank Holidays as appropriate.
  • Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores.
  • Passionate about the Mencap values and will strive to ensure our Retail brand is successful.

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us.

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long-term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns.

Assistant Store Manager - Charity in London employer: Mencap

Mencap is an exceptional employer that prioritises inclusivity and employee well-being, offering a supportive work culture where every team member can thrive. With flexible working hours, generous benefits including 32 days of paid holiday, and opportunities for personal and professional growth, our Chessington shop is the perfect place for passionate individuals to make a meaningful impact in charity retail. Join us in our mission to create a kinder society for people with learning disabilities while enjoying a rewarding career.

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Contact Detail:

Mencap Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Store Manager - Charity in London

Tip Number 1

Get to know the charity retail scene! Research Mencap and its values, so you can show your passion during interviews. We want to see that you care about our mission and how you can contribute to making a difference.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or at local events. This can give you insider info about the role and help us see your genuine interest in joining our team.

Tip Number 3

Prepare for situational questions! Think of examples from your past experience where you've led a team or managed stock effectively. We love hearing about how you've tackled challenges and achieved results.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about wanting to be part of our amazing team at Mencap.

We think you need these skills to ace Assistant Store Manager - Charity in London

Retail Management
Team Leadership
Budget Management
Sales Maximisation
Stock Management
Volunteer Training and Development
Financial Management

Some tips for your application 🫡

Show Your Passion:Let your enthusiasm for charity retail and fashion shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the community.

Highlight Relevant Experience:Make sure to showcase any previous experience you have in retail management or working with teams. We love seeing how your skills can help us maximise profits and build an effective volunteer team.

Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of why you’d be a great fit for the Assistant Shop Manager role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at Mencap

Know Your Charity Retail Stuff

Make sure you brush up on your knowledge of charity retail and the specific values of Mencap. Understand how they operate and what makes them unique. This will show your genuine interest and help you connect with the interviewers.

Showcase Your Leadership Skills

Prepare examples of how you've successfully managed a team in the past. Think about times when you’ve motivated volunteers or staff, handled conflicts, or achieved sales targets. Be ready to discuss how you can apply these skills to build an effective volunteer team.

Flexibility is Key

Since the role requires a flexible approach to working hours, be prepared to discuss your availability openly. Highlight your willingness to work weekends and bank holidays, and mention any previous experiences where you adapted your schedule for the benefit of the team.

Bring Your Passion

Let your passion for charity work shine through during the interview. Share why you’re excited about the role and how you align with Mencap's mission. This enthusiasm can set you apart from other candidates and demonstrate your commitment to their values.