Assistant Shop Manager (Permanent) in London

Assistant Shop Manager (Permanent) in London

London Full-Time 24000 - 30000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a retail team, maximise sales, and promote donations in a charity shop.
  • Company: Join Mencap, a leading charity focused on supporting people with learning disabilities.
  • Benefits: Enjoy 32 days of paid holiday, discounts, health plans, and more perks.
  • Other info: Flexible working hours and a supportive, inclusive environment.
  • Why this job: Make a real difference in your community while developing your leadership skills.
  • Qualifications: Experience in retail management and a passion for charity work.

The predicted salary is between 24000 - 30000 € per year.

Are you someone who is excited about charity retail and fashion, who can use their initiative? Do you have experience managing a retail team? We are looking for an Assistant Shop Manager to work in our Chessington Shop for 22.5 hours per week, across 3 days on a permanent position. Shifts are worked on a 7-day rota (Monday-Sunday). We are flexible with days and happy to discuss what works best for you. We are looking for a passionate and motivated person to help our store reach its full potential.

As an Assistant Shop Manager you will:

  • Help develop in-store systems and promote donations and sales to maximise profits.
  • Strive to ensure stock is generated from the local area and donors.
  • Be responsible for achieving profit targets by ensuring sales are maximised and costs are effectively managed.
  • Maintain the store to a high standard of presentation throughout.
  • Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers.
  • Be responsible for all financial and cash handling and health and safety.

To be a successful Assistant Shop Manager, you will be:

  • An experienced assistant manager or supervisor with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience.
  • Have a flexible approach to working hours and days including working weekends and Bank Holidays as appropriate.
  • Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores.
  • Passionate about the Mencap values and will strive to ensure our Retail brand is successful.

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us.

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long-term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns.

Assistant Shop Manager (Permanent) in London employer: Mencap

Mencap is an exceptional employer that prioritises inclusivity and employee well-being, offering a supportive work culture where every team member is valued. As an Assistant Shop Manager in our Chessington Shop, you will benefit from a generous package of 32 days of paid holiday, flexible working arrangements, and opportunities for personal growth through training and development. Join us in making a meaningful impact in the lives of people with learning disabilities while enjoying perks like discounts at high-street retailers and access to health cash plans.

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Contact Detail:

Mencap Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Shop Manager (Permanent) in London

Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Mencap and its values. This will help you connect your passion for charity retail with their mission, making you stand out as a candidate who truly gets what they're about.

Tip Number 2

Practice your pitch! Think about how your previous experience managing a retail team can benefit the Chessington Shop. Be ready to share specific examples of how you've maximised sales or improved team performance in the past.

Tip Number 3

Show your flexibility! Since the role requires working weekends and bank holidays, be upfront about your availability. Highlight your willingness to adapt and work with the team’s needs, which is super important for this position.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Assistant Shop Manager (Permanent) in London

Retail Management
Team Leadership
Budget Management
Sales Maximisation
Stock Management
Volunteer Training and Development
Financial Management

Some tips for your application 🫡

Show Your Passion:Let your enthusiasm for charity retail and fashion shine through in your application. We want to see how excited you are about making a difference in the community!

Highlight Relevant Experience:Make sure to showcase any previous experience managing a retail team or working in charity retail. We love seeing how your skills can help us maximise profits and support our mission.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you're the perfect fit for the Assistant Shop Manager role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Mencap.

How to prepare for a job interview at Mencap

Know Your Charity Retail Stuff

Make sure you brush up on your knowledge of charity retail and the specific values of Mencap. Understand how they operate and what makes them unique. This will show your genuine interest and help you connect with the interviewers.

Showcase Your Leadership Skills

Prepare examples from your past experience where you've successfully managed a team or improved store performance. Highlight your ability to train and develop volunteers, as this is key for the Assistant Shop Manager role.

Flexibility is Key

Since the role requires working across a 7-day rota, be ready to discuss your availability openly. Show that you're adaptable and willing to work weekends and bank holidays, which will demonstrate your commitment to the position.

Bring Your Passion

Let your enthusiasm for fashion and charity retail shine through during the interview. Share why you’re passionate about Mencap’s mission and how you can contribute to making the store successful. A positive attitude can make a big difference!