At a Glance
- Tasks: Lead a retail team, boost donations, and maximise sales in our Llandudno shop.
- Company: Join Mencap, a charity dedicated to supporting people with learning disabilities.
- Benefits: Enjoy 32 days of paid holiday, discounts, health plans, and more perks.
- Other info: Flexible shifts, inclusive culture, and opportunities for personal growth.
- Why this job: Make a real difference while developing your retail career in a supportive environment.
- Qualifications: Experience in retail management and a passion for charity work.
The predicted salary is between 24000 - 30000 € per year.
Are you someone who is excited about charity retail and fashion, who can use their initiative? Do you have experience managing a retail team? If yes, then please keep reading as we may have the role for you.
We are excited to be looking for an Assistant Shop Manager to work in our Llandudno Shop for 30 hours per week on a permanent position. Shifts are worked on a 7-day rota (Monday-Sunday). We are flexible with days and happy to discuss what works best for you. We are looking for a passionate and motivated person to help our store reach its full potential.
As an Assistant Shop Manager you will:
- Help develop in-store systems and promote donations and sales to maximise profits.
- Represent Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values.
- Strive to ensure stock is generated from the local area and donors.
- Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid.
- Be responsible for achieving profit targets by ensuring sales are maximised and costs are effectively managed.
- Maintain the store to a high standard of presentation throughout.
- Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers.
- Be responsible for all financial and cash handling and health and safety.
To be a successful Assistant Shop Manager, you will be:
- An experienced assistant manager or supervisor with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience.
- Have a flexible approach to working hours and days including working weekends and Bank Holidays as appropriate.
- Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores.
- Passionate about the Mencap values and will strive to ensure our Retail brand is successful.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us.
If this sounds like the perfect next step in your retail career, don’t wait, apply now. This advert will close on 28 May 2026, with interviews taking place shortly afterwards.
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
Assistant Store Manager - Llandudno employer: Mencap
Mencap is an exceptional employer that prioritises inclusivity and employee well-being, offering a supportive work culture where every team member is valued. As an Assistant Store Manager in Llandudno, you will benefit from a generous holiday allowance, flexible working arrangements, and opportunities for personal growth within a charitable organisation dedicated to making a positive impact in the community. Join us to be part of a passionate team that strives for excellence while promoting the values of kindness and fairness for individuals with learning disabilities.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Llandudno
✨Tip Number 1
Get to know the company! Research Mencap and its values. When you understand what they stand for, you can tailor your conversation during interviews to show how your passion aligns with their mission.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to retail management and charity work. Role-play with a friend or in front of the mirror to boost your confidence before the big day.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Mencap.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager - Llandudno
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for charity retail and fashion shine through. We want to see how your values align with Mencap's mission, so don’t hold back on sharing why this role excites you!
Tailor Your Experience:Make sure to highlight any relevant experience you have in retail management or working with teams. We love seeing how your past roles have prepared you for this Assistant Shop Manager position, so be specific about your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mencap
✨Know Your Charity Retail
Familiarise yourself with the charity retail sector, especially Mencap's values and mission. Understand how your role as an Assistant Store Manager can contribute to their goals. This will show your passion and commitment during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your experience in training and developing staff and volunteers, as well as how you’ve maximised sales and managed budgets. This will demonstrate your capability to lead effectively.
✨Be Ready for Flexibility Questions
Since the role requires a flexible approach to working hours, be prepared to discuss your availability and willingness to work weekends and bank holidays. Show that you’re adaptable and ready to meet the needs of the store.
✨Engage with the Community
Think about ways you can promote donations and engage with local donors. Be ready to share ideas on how to generate stock from the community and enhance the store’s presence. This will reflect your initiative and understanding of the role's impact.
