At a Glance
- Tasks: Lead a retail team, maximise sales, and promote donations for a charitable cause.
- Company: Join Mencap, a leading charity dedicated to supporting people with learning disabilities.
- Benefits: Enjoy 32 days of paid holiday, discounts, health plans, and more perks.
- Other info: Flexible shifts and a supportive, inclusive workplace culture.
- Why this job: Make a real difference in your community while developing your retail career.
- Qualifications: Experience in retail management and a passion for charity work.
The predicted salary is between 24000 - 30000 € per year.
Are you someone who is excited about charity retail and fashion, who can use their initiative? Do you have experience managing a retail team? If yes, then please keep reading as we may have the role for you.
We are excited to be looking for an Assistant Shop Manager to work in our Llandudno Shop for 30 hours per week on a permanent position. Shifts are worked on a 7-day rota (Monday-Sunday). We are flexible with days and happy to discuss what works best for you.
We are looking for a passionate and motivated person to help our store reach its full potential. As an Assistant Shop Manager you will:
- Help develop in-store systems and promote donations and sales to maximise profits.
- Represent Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values.
- Strive to ensure stock is generated from the local area and donors.
- Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid.
- Be responsible for achieving profit targets by ensuring sales are maximised and costs are effectively managed.
- Maintain the store to a high standard of presentation throughout.
- Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers.
- Be responsible for all financial and cash handling and health and safety.
To be a successful Assistant Shop Manager, you will be:
- An experienced assistant manager or supervisor with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience.
- Have a flexible approach to working hours and days including working weekends and Bank Holidays as appropriate.
- Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores.
- Passionate about the Mencap values and will strive to ensure our Retail brand is successful.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us.
If this sounds like the perfect next step in your retail career, don't wait, apply now. This advert will close on 28 May 2026, with interviews taking place shortly afterwards.
Benefits: Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
About Mencap: Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes. Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA, disabled or with a long-term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We're not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you're applying for.
Locations
Assistant Store Manager - Llandudno employer: Mencap
Mencap is an exceptional employer that prioritises inclusivity and employee well-being, offering a supportive work culture where every team member is valued. As an Assistant Store Manager in Llandudno, you will benefit from a generous holiday allowance, flexible working arrangements, and opportunities for personal growth through training and development. Join us in making a meaningful impact in the community while enjoying perks like discounts at high-street retailers and access to health cash plans.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Llandudno
✨Tip Number 1
Get to know the company! Research Mencap and its values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about our mission. It’ll make a huge difference!
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience managing teams and how you can help boost donations and sales. We want to hear how you can bring your unique flair to our Llandudno shop.
✨Tip Number 3
Show off your flexibility! Since we work on a 7-day rota, let us know your availability upfront. Being open about your schedule can really help us see how you fit into our team.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you note. It shows you’re keen and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Assistant Store Manager - Llandudno
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for charity retail and fashion shine through. We want to see how your values align with Mencap's mission, so don’t hold back on sharing why this role excites you!
Tailor Your Experience:Make sure to highlight your relevant experience managing a retail team. We’re looking for someone who can maintain budgets and manage sales effectively, so give us the details that showcase your skills in these areas.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well, so we can easily see how you fit the role. Remember, we appreciate clarity just as much as creativity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mencap
✨Know Your Charity Retail
Familiarise yourself with the charity retail sector, especially Mencap's mission and values. Understand how your role as an Assistant Store Manager can contribute to their goals. This will show your passion and commitment during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your experience in training and developing staff or volunteers, as this is crucial for the role. Be ready to discuss how you motivate others and maintain a positive store environment.
✨Be Ready for Financial Questions
Brush up on your budgeting and financial management skills. Expect questions about how you've handled sales targets and cash handling in previous roles. Being able to demonstrate your ability to manage finances effectively will be key to impressing the interviewers.
✨Flexibility is Key
Since the role requires working on a 7-day rota, be prepared to discuss your availability and flexibility. Show that you're open to working weekends and bank holidays, and express your willingness to travel for team meetings or training events.
