At a Glance
- Tasks: Lead a team providing high-quality advice for people with learning disabilities.
- Company: Join Mencap, a leading charity supporting individuals with learning disabilities.
- Benefits: Enjoy 32 days of paid holiday, flexible working, and a supportive environment.
- Other info: Work remotely with occasional travel; great career development opportunities await!
- Why this job: Make a real difference in people's lives while managing a passionate team.
- Qualifications: Experience in casework management and working with learning disabilities required.
The predicted salary is between 30000 - 40000 € per year.
Are you an experienced advice professional who enjoys supporting others to do their best work? Do you have experience managing caseworkers within an advice service and feel confident delivering and overseeing advice remotely? The Learning Disability Helpline (England) is looking for a Learning Disability Caseworker Team Manager to lead and support a team providing high-quality, complex advice. This includes safeguarding, health, community care, benefits, housing and SEND. Our service supports people with a learning disability, their families, carers and others, and is delivered both remotely and within community settings across England.
This is a full-time (37.5 hours per week), permanent role. You will primarily work from home, with the option to use Mencap offices. Occasional travel to Mencap sites and events, as well as some flexibility in working hours, will be required.
- Experience managing complex casework, including identifying and managing safeguarding concerns and challenging cases
- Confidence handling complaints and investigating issues sensitively and thoroughly
- Experience working with people with a learning disability, or within education, health or social care settings
- The ability to interpret data and work confidently with CRM systems
- Relevant qualifications in advice or an advice-related area such as housing, benefits, community care or SEND
- Experience supporting a remote team with varied working styles and levels of experience
- Strong organisational skills, with the ability to balance long-term projects alongside fast-paced priorities
- Confidence using call handling systems, CRM platforms and Microsoft-based software
- Experience leading on safeguarding for both adults and children
Here at Mencap we operate a blinded recruitment process for a lot of our roles, please ensure you apply with a full application and covering statement that outlines why you would be the ideal person for this role. Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday.
Learning Disability Caseworker Team Manager (Permanent) in Liverpool employer: Mencap
Mencap is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a supportive work culture where team members are encouraged to thrive. With a comprehensive benefits package, including 32 days of paid holiday, flexible working arrangements, and opportunities for career development, Mencap fosters an environment where you can make a meaningful impact in the lives of individuals with learning disabilities. Working primarily from home with the option to utilise Mencap offices allows for a balanced work-life dynamic, making it an attractive choice for those seeking rewarding employment in the social care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Learning Disability Caseworker Team Manager (Permanent) in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the sector and let them know you're on the lookout for opportunities. Sometimes, a friendly chat can lead to job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for virtual interviews by setting up a professional backdrop and testing your tech beforehand. We want you to shine, so make sure your camera and microphone are working perfectly!
✨Tip Number 3
Showcase your experience with casework and safeguarding during interviews. Use specific examples to demonstrate how you've handled complex situations in the past – this will really make you stand out!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Learning Disability Caseworker Team Manager (Permanent) in Liverpool
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for supporting people with learning disabilities shine through. We want to see why you care about this role and how your experience aligns with our mission.
Tailor Your Covering Statement:Make sure your covering statement is specific to the Learning Disability Caseworker Team Manager position. Highlight your relevant experience in managing caseworkers and delivering advice, so we can see you're the perfect fit for our team.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to describe your skills and experiences, making it easy for us to understand how you meet the requirements of the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mencap
✨Know Your Stuff
Make sure you brush up on the key areas mentioned in the job description, like safeguarding and community care. Familiarise yourself with the specific challenges faced by people with learning disabilities, as well as the services available to them. This will show that you're not just interested in the role, but that you genuinely understand the needs of the community.
✨Showcase Your Leadership Skills
As a team manager, you'll need to demonstrate your ability to lead and support a remote team. Prepare examples of how you've successfully managed caseworkers or similar teams in the past. Highlight your experience in handling complaints and resolving issues sensitively, as this is crucial for the role.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to safeguarding and complex casework. Think about how you would approach these scenarios and be ready to discuss your thought process. This will help interviewers see how you handle challenging cases and make decisions under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the tools they use, or their approach to remote working. This shows your interest in the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to clarify any doubts you might have!
