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- Tasks: Lead a team providing high-quality advice for people with learning disabilities.
- Company: Join Mencap, a champion for people with learning disabilities in the UK.
- Benefits: Enjoy 32 days of paid holiday, discounts, health plans, and more perks.
- Other info: Be part of a supportive community that values inclusivity and personal growth.
- Why this job: Make a real difference in people's lives while working flexibly from home.
- Qualifications: Experience in managing casework and supporting diverse teams is essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced advice professional who enjoys supporting others to do their best work? Do you have experience managing caseworkers within an advice service and feel confident delivering and overseeing advice remotely? The Learning Disability Helpline (England) is looking for a Learning Disability Caseworker Team Manager to lead and support a team providing high-quality, complex advice. This includes safeguarding, health, community care, benefits, housing and SEND. Our service supports people with a learning disability, their families, carers and others, and is delivered both remotely and within community settings across England.
This is a full-time (37.5 hours per week), permanent role. You will primarily work from home, with the option to use Mencap offices. Occasional travel to Mencap sites and events, as well as some flexibility in working hours, will be required.
- Experience managing complex casework, including identifying and managing safeguarding concerns and challenging cases
- Confidence handling complaints and investigating issues sensitively and thoroughly
- Experience working with people with a learning disability, or within education, health or social care settings
- The ability to interpret data and work confidently with CRM systems
- Relevant qualifications in advice or an advice-related area such as housing, benefits, community care or SEND
- Experience supporting a remote team with varied working styles and levels of experience
- Strong organisational skills, with the ability to balance long-term projects alongside fast-paced priorities
- Confidence using call handling systems, CRM platforms and Microsoft-based software
- Experience leading on safeguarding for both adults and children
Here at Mencap we operate a blinded recruitment process for a lot of our roles, please ensure you apply with a full application and covering statement that outlines why you would be the ideal person for this role. Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long-term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns.
Locations
Learning Disability Caseworker Team Manager in Lincoln, Lincolnshire employer: Mencap
Contact Detail:
Mencap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning Disability Caseworker Team Manager in Lincoln, Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the sector, attend relevant events, and engage with online communities. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the organisation, understand their values, and be ready to discuss how your experience aligns with their mission. Practise common interview questions and think about how you can showcase your skills in managing complex casework.
✨Tip Number 3
Showcase your remote working skills! Since this role involves overseeing a remote team, highlight your experience in managing diverse working styles and your ability to use CRM systems effectively. Make sure to mention any tools you’re familiar with that can enhance team collaboration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure your covering statement clearly outlines why you’re the perfect fit for the Learning Disability Caseworker Team Manager role. We want to see your passion for supporting people with learning disabilities!
We think you need these skills to ace Learning Disability Caseworker Team Manager in Lincoln, Lincolnshire
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting people with learning disabilities shine through. We want to see why you care about this role and how your experience aligns with our mission at Mencap.
Tailor Your Covering Statement: Make sure your covering statement is specific to the Learning Disability Caseworker Team Manager position. Highlight your relevant experience in managing caseworkers and handling complex cases, as this will show us you're the right fit for the team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website: Don’t forget to submit your application through our website! This ensures we receive all the necessary information and helps us keep track of your application. Plus, it’s super easy to do!
How to prepare for a job interview at Mencap
✨Know Your Stuff
Make sure you brush up on your knowledge of learning disabilities, safeguarding, and the specific advice services Mencap provides. Familiarise yourself with the key issues faced by people with learning disabilities and how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience managing caseworkers and leading a remote team. Think about challenges you've faced in previous roles and how you successfully navigated them, especially in terms of supporting varied working styles.
✨Be Ready for Scenario Questions
Expect to be asked about handling complex cases and safeguarding concerns. Prepare to discuss specific situations where you had to investigate complaints or manage sensitive issues, demonstrating your ability to handle these scenarios with care and professionalism.
✨Engage with Their Values
Mencap is all about creating a kinder, fairer society for people with learning disabilities. Be ready to discuss how your personal values align with this mission and how you can contribute to their vision during your interview.