At a Glance
- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer service.
- Company: Join Mencap, a diverse and inclusive organisation making a difference.
- Benefits: Flexible working hours, competitive salary, and the chance to impact lives positively.
- Other info: Applications close on 2 July 2026; apply early for best chances!
- Why this job: Be a leader in retail while supporting people with learning disabilities.
- Qualifications: Experience in retail management and a passion for team development.
Are you passionate about retail and ready to take on a new challenge that will make a real difference to the lives of people with a learning disability? We have an exciting opportunity for an enthusiastic and driven Shop Manager to join our team in MORLEY on a 37.5 hour contract.
As a Shop Manager you will be responsible for the day to day running of our store by leading an inclusive team of paid colleagues and volunteers to maximise sales income and to minimise costs. You will have the passion to drive your store to be the best in the area.
What you will do:
- Drive sales in the store to meet expected budgets and KPI’s.
- Run a high-density shop, ensuring that the shopfloor meets retail merchandising standards and that stock is rotated onto the shopfloor daily.
- Ensure that stock is generated over the door and that donors are signed up for Gift Aid.
- Ensure that the high standard of customer service that is expected by Mencap is delivered at all times.
- You will be an inclusive leader developing your team, paid and volunteers, through training and performance reviews.
- Be responsible for all financial, cash handling, security, safeguarding and health and safety in the store.
To be a successful Shop Manager you will be:
- An experienced manager with the ability to drive sales and meet KPI’s, ideally within a fashion retail environment.
- Ability to lead and support a team from varying backgrounds.
- Ability to meet the needs of the customers to generate and increase the sales of the store.
- Have a flexible approach to working hours and days, including weekends and bank holidays on a rota basis.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. If you are passionate about leading high‑performing teams and delivering exceptional store standards, we’d love to hear from you.
Store Manager Morley in Leeds employer: Mencap
Join our vibrant team in Morley as a Store Manager, where your leadership will not only drive sales but also make a meaningful impact on the lives of individuals with learning disabilities. We pride ourselves on fostering an inclusive work culture that values diversity and offers ample opportunities for personal and professional growth, ensuring that every team member feels valued and empowered. With a commitment to exceptional customer service and community engagement, working here means being part of something truly rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Morley in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Mencap and their values. This will help you connect your experience with what they stand for, showing that you're not just another candidate but someone who truly aligns with their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to retail management and team leadership. Think about specific examples from your past experiences that demonstrate your ability to drive sales and lead a diverse team effectively.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for retail and helping people shine through. Talk about how you can make a difference in the lives of those with learning disabilities and how you plan to create an inclusive environment in the store.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager Morley in Leeds
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing your application, take a good look at the job description. We want to see how your experience and skills match what we're looking for, so make sure you highlight those in your application!
Show Your Passion for Retail:Let us know why you're excited about this role! Share your enthusiasm for retail and how you can make a difference in our store. We love candidates who are genuinely passionate about what they do.
Tailor Your Application:Don’t just send a generic application. We want to see that you've put thought into your application specifically for this role. Use examples from your past experiences that relate directly to the responsibilities of a Shop Manager.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mencap
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, product range, and any recent promotions. This shows your genuine interest in the role and helps you discuss how you can drive sales effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your experience in training and developing staff, as well as how you’ve fostered an inclusive environment. This is key for a Shop Manager role!
✨Understand Customer Needs
Think about how you can enhance customer service in the store. Be ready to discuss strategies for meeting customer needs and increasing sales, especially in a retail environment focused on inclusivity.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing stock or dealing with customer complaints. Practise your responses to demonstrate your problem-solving skills and ability to maintain high standards.
