At a Glance
- Tasks: Lead a passionate team to drive sales and deliver exceptional customer service.
- Company: Join Mencap, a diverse and inclusive organisation making a difference for people with learning disabilities.
- Benefits: Enjoy 32 days of paid holiday, discounts, health plans, and more perks.
- Other info: Flexible working hours and a commitment to personal growth and development.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in retail management and a passion for inclusivity.
The predicted salary is between 25000 - 30000 € per year.
Are you passionate about retail and ready to take on a new challenge that will make a real difference to the lives of people with a learning disability? We have an exciting opportunity for an enthusiastic and driven Shop Manager to join our team in MORLEY on a 37.5 hour contract.
As a Shop Manager, you will be responsible for the day-to-day running of our store by leading an inclusive team of paid colleagues and volunteers to maximise sales income and minimise costs. You will have the passion to drive your store to be the best in the area.
What you will do:
- Drive sales in the store to meet expected budgets and KPIs.
- Run a high-density shop, ensuring that the shop floor meets retail merchandising standards and that stock is rotated onto the shop floor daily.
- Ensure that stock is generated over the door and that donors are signed up for Gift Aid.
- Ensure that the high standard of customer service that is expected by Mencap is delivered at all times.
- Be an inclusive leader developing your team, paid and volunteers, through training and performance reviews.
- Be responsible for all financial, cash handling, security, safeguarding and health and safety in the store.
To be a successful Shop Manager you will be:
- An experienced manager with the ability to drive sales and meet KPIs, ideally within a fashion retail environment.
- Ability to lead and support a team from varying backgrounds.
- Ability to meet the needs of the customers to generate and increase the sales of the store.
- Have a flexible approach to working hours and days, including weekends and bank holidays on a rota basis.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. If you are passionate about leading high-performing teams and delivering exceptional store standards, we'd love to hear from you.
Benefits:
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
About Mencap:
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes. Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA, disabled or with a long-term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We're not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you're applying for.
Locations
Store Manager in Leeds, Yorkshire employer: Mencap
Mencap is an exceptional employer that prioritises inclusivity and employee development, making it a fantastic place for those passionate about retail and supporting individuals with learning disabilities. Located in Morley, our vibrant work culture fosters collaboration among a diverse team of paid colleagues and volunteers, while offering generous benefits such as 32 days of paid holiday, discounts at high-street retailers, and access to health cash plans. Join us to make a meaningful impact in the community while enjoying ample opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Leeds, Yorkshire
✨Tip Number 1
Get to know the company inside out! Research Mencap's values and mission, especially their commitment to inclusivity. This will help you connect with the interviewers and show that you're genuinely passionate about making a difference.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've successfully led a team or improved sales. Be ready to share how you can drive performance and create an inclusive environment in the store.
✨Tip Number 3
Prepare questions for your interview! Ask about the team dynamics, training opportunities, and how Mencap supports its staff. This shows you're interested and ready to engage with the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Store Manager in Leeds, Yorkshire
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and supporting people with learning disabilities shine through. We want to see how your passion aligns with our mission at Mencap!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially in managing teams and driving sales. We love seeing how your background fits with the Shop Manager role, so don’t hold back!
Be Authentic:We value personality and values over specific experience. Be yourself in your application! Share your unique story and how it connects to our inclusive culture at Mencap.
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Mencap
✨Know Your Stuff
Before the interview, make sure you understand Mencap's mission and values. Familiarise yourself with their commitment to inclusivity and how they support people with learning disabilities. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a diverse team. Prepare examples of how you've successfully managed teams in the past, especially in retail. Highlight your ability to motivate and develop team members, as well as how you've driven sales and met KPIs.
✨Customer Service is Key
Mencap places a high value on customer service. Be ready to discuss your approach to delivering exceptional service and how you've handled challenging customer situations. Share specific examples that demonstrate your commitment to creating a positive shopping experience.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face as a Shop Manager and how you would address them. This will show that you're proactive and prepared for the role.
