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- Tasks: Lead and transform housing management services for Mencap across the UK.
- Company: Mencap advocates for individuals with learning disabilities, promoting inclusivity and support.
- Benefits: Enjoy 32 days of paid holiday, discounts, health cash plans, and flexible working options.
- Other info: This role is home-based with travel across England, Wales, and Northern Ireland.
- Why this job: Join a mission-driven team making a real impact in people's lives while developing your leadership skills.
- Qualifications: Experience in housing management and leadership within local authorities or social housing is essential.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for a new Head of Housing Management to join us on a full-time, 12-month fixed-term basis. This role will be home-based with regular travel across England, Wales, and Northern Ireland. Team meetings will be held in Peterborough or Birmingham.
Mencap delivers Housing Management services to approximately 750 tenants in 250 properties across England, Wales, and Northern Ireland. Following an external review of the Housing Management function, we are seeking an individual to lead a transformation project, with experience in process improvement and delivering high-quality services to tenants.
Responsibilities include:
- Leading and transforming the housing function at Mencap, ensuring compliance with regulations.
- Planning and delivering the transformation, defining and achieving financial and non-financial objectives.
- Reviewing current processes and policies to identify gaps and implement improvements.
- Collaborating with other departments and senior leaders.
- Developing and implementing strategic plans to enhance service delivery and expand services.
Candidate requirements:
- Experience in a \’Head of\’ role within a Local Authority or Social Housing environment.
- Leadership experience in housing management within a large, complex organization.
- Strong knowledge of housing legislation, tenancy management, and social housing regulations.
- Ability to analyze performance data and make strategic decisions.
- Proven track record of planning and delivering housing management transformation projects.
- Exceptional leadership and communication skills to motivate teams and drive improvements.
- Chartered Institute of Housing Professional Qualification Level 5 or equivalent (desirable).
In-depth details can be found in the attached Job Description.
If this position sounds like you, please apply now by uploading your updated CV and a cover letter explaining why you are the perfect fit for the role. We are proud to be a Disability Confident Leader and welcome applicants with disabilities. For more information about the scheme, please visit the official government website.
For more details on our benefits, please see the attached document outlining the perks available to our team.
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We support individuals with learning disabilities, their families, and carers, advocating for a kinder, fairer, and more inclusive society.
Everyone at Mencap works either directly with people with learning disabilities or as colleagues supporting our mission. We foster an inclusive environment where everyone is respected, valued, and safe to be themselves. We have various network groups for different communities and identities, promoting diversity and inclusion.
We encourage applications from all backgrounds and offer various contract types and working patterns. We value your personality and values and will provide training and development to help you succeed in your role.
Our benefits include 32 days of paid holiday (including bank holidays), discounts, health cash plans, interest-free loans, and more.
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Head of Housing Management employer: Mencap
Contact Detail:
Mencap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Housing Management
✨Tip Number 1
Familiarise yourself with Mencap's mission and values. Understanding our commitment to supporting individuals with learning disabilities will help you align your leadership style and vision with our goals, making you a more attractive candidate.
✨Tip Number 2
Network with professionals in the housing management sector, especially those with experience in local authorities or social housing. Engaging with industry peers can provide insights into current challenges and trends, which you can discuss during interviews.
✨Tip Number 3
Prepare to showcase your experience in leading transformation projects. Be ready to discuss specific examples where you've successfully implemented process improvements and how they positively impacted service delivery.
✨Tip Number 4
Stay updated on housing legislation and regulations relevant to the UK. Demonstrating your knowledge of current laws and compliance requirements will show that you're well-prepared for the responsibilities of the Head of Housing Management role.
We think you need these skills to ace Head of Housing Management
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter specifically for the Head of Housing Management role. Highlight your leadership experience in housing management and any transformation projects you've successfully led.
Showcase Relevant Experience: In your CV, emphasise your experience within a Local Authority or Social Housing environment. Include specific examples of how you've improved processes and delivered high-quality services to tenants.
Demonstrate Knowledge of Legislation: Clearly outline your understanding of housing legislation and social housing regulations in your application. This will show that you are well-prepared for the responsibilities of the role.
Highlight Leadership Skills: Use your application to showcase your exceptional leadership and communication skills. Provide examples of how you've motivated teams and driven improvements in previous roles.
How to prepare for a job interview at Mencap
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles, particularly in housing management. Highlight specific examples where you successfully led teams or projects, focusing on how you motivated others and drove improvements.
✨Demonstrate Knowledge of Housing Legislation
Familiarise yourself with current housing legislation and social housing regulations. During the interview, be ready to discuss how this knowledge has informed your decision-making in past roles and how it will guide your approach at Mencap.
✨Prepare for Process Improvement Discussions
Since the role involves transforming the housing function, think about past experiences where you identified gaps in processes and implemented successful improvements. Be ready to share these examples and the impact they had on service delivery.
✨Align with Mencap's Vision
Understand Mencap's mission and values, especially their commitment to inclusivity and support for individuals with learning disabilities. Be prepared to articulate how your personal values align with theirs and how you can contribute to their vision.