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- Tasks: Lead digital delivery and oversee product-aligned squads to enhance Mencap's services.
- Company: Mencap, dedicated to supporting people with learning disabilities.
- Benefits: Home-based role with flexible hours and a chance to make a real impact.
- Why this job: Shape the future of digital services and drive meaningful change for Mencap's mission.
- Qualifications: Senior leadership experience in digital, data or technology; strong communication skills.
- Other info: Join us in our journey towards a more inclusive and efficient future.
The predicted salary is between 60000 - 80000 £ per year.
Mencap is committed to creating a future where people with a learning disability are supported to live happy, healthy and connected lives. As we progress towards our 2030 strategy, digital transformation is central to strengthening our services, improving organisational efficiency, and ensuring technology fully enables our mission.
About the Role
We are seeking an experienced and strategic Head of Digital Delivery to lead our digital portfolio governance, product-aligned delivery approach and lifecycle stewardship of business systems. This senior leadership role will work closely with the CIO to ensure that digital initiatives are prioritised, viable and aligned to organisational needs. The role provides authoritative delivery oversight, enabling Mencap to make informed decisions, manage capacity effectively and maintain high standards of technical integrity, accessibility and security. This is a full-time (37.5 hours per week), permanent position. The role is home-based, with occasional ad-hoc travel as required.
Key Responsibilities
- Provide leadership for Mencap’s digital delivery approach and product-aligned squads.
- Chair the IT Portfolio Steering Group and oversee structured digital demand management.
- Maintain portfolio sequencing, delivery viability assessments and capacity modelling.
- Ensure alignment with enterprise architecture, data and security standards.
- Strengthen business systems strategy, including SaaS lifecycle management and rationalisation.
- Surface delivery risks, dependencies and trade-offs at an executive level.
Key Skills and Experience
- Significant senior leadership experience in digital, data or technology functions.
- Strong technical judgement and experience governing complex digital portfolios.
- Excellent communication with both technical and non-technical audiences.
- Ability to lead leaders and drive organisational change.
- Commitment to inclusion, accessibility and continuous improvement.
Why Join Us?
This is an opportunity to play a pivotal role in shaping the digital foundations that support Mencap’s 2030 ambitions. Your leadership will strengthen our systems, improve service quality, and ensure digital delivery operates with discipline, clarity and purpose. If this sounds like you, we would be delighted to hear from you. Apply now, applications close on 7th April, with interviews to follow shortly afterwards.
Head of Digital Delivery employer: Mencap
Contact Detail:
Mencap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Digital Delivery
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working at Mencap. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Mencap’s mission and values, and think about how your experience aligns with their goals. Show them you’re not just another candidate.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you articulate your thoughts clearly and boost your confidence before the real deal.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Head of Digital Delivery
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in digital delivery and leadership. We want to see how your skills align with our mission at Mencap, so don’t hold back on showcasing relevant achievements!
Showcase Your Communication Skills: Since this role involves working with both technical and non-technical audiences, it’s crucial to demonstrate your ability to communicate effectively. Use clear language and examples in your application that reflect your experience in bridging these gaps.
Highlight Your Strategic Thinking: We’re looking for someone who can lead and drive organisational change. In your application, share specific instances where you’ve successfully managed digital portfolios or led teams through transformation. This will show us you have the strategic mindset we need!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Mencap
✨Know Your Digital Stuff
Make sure you brush up on your knowledge of digital delivery frameworks and governance. Familiarise yourself with Mencap's mission and how digital transformation plays a role in achieving their 2030 strategy. Being able to discuss specific examples of successful digital initiatives you've led will show that you're the right fit for this senior leadership role.
✨Communicate Clearly
Since you'll be working with both technical and non-technical audiences, practice explaining complex concepts in simple terms. Prepare to discuss how you've effectively communicated with diverse teams in the past. This will demonstrate your ability to bridge gaps and lead leaders, which is crucial for the Head of Digital Delivery position.
✨Show Your Leadership Skills
Be ready to share examples of how you've driven organisational change and led teams through digital transformations. Highlight your experience in chairing steering groups or managing portfolios, as this aligns directly with the responsibilities of the role. They want to see that you can provide authoritative oversight and make informed decisions.
✨Emphasise Inclusion and Accessibility
Mencap values commitment to inclusion and accessibility, so be prepared to discuss how you've incorporated these principles into your previous work. Share specific strategies you've implemented to ensure that digital solutions are accessible to all users. This will resonate well with their mission and show that you align with their values.