Full time Area Administrator

We are looking for someone who holds the same values as Mencap and can provide day to day administrative support, including monitoring of both the office environment and the office phone lines, with an enthusiasm for developing digital ways of working. This is a really varied administrative role supporting a team of Service Managers and Area Operations Managers, who manage services where we support people with a learning disability.

You will monitor business processes by liaising with our HR, Payroll, Training, IT and Resourcing teams. Your role will include coordinating and reporting on information and data to provide support to the Service Managers and Area Operations Managers and indirectly as a result of that, the people that we support! You will deliver a high quality, efficient and professional level of customer service when it comes to supporting your management team.

It’s really important that you have a flexible approach to work as you will be managing multiple tasks at any one time. You will be someone who is competent and self‑motivated, with fantastic verbal and written communication skills.

If you tick the boxes below then we would love to hear from you:

• Typing and computer skills - particularly concerning the Microsoft Office packages
• Experience of drafting letters and reports
• Experience of being an administrative support / preferably to a management team
• Experience of telephone communication (answering the office phone and taking messages)
• Experience of note taking
• Experience of recruitment would be advantageous
• Willing to travel between Sheffield and Mansfield when required

Unfortunately Mencap is unable to offer sponsorship for this position as the role is not eligible under the current skilled worker visa guidelines issued by the home office.

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high‑street retailers, access to health cash plans, interest‑free loans, and many more exciting offerings.

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We’re here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes. Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long‑term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.