About Mencap
Mencap is the UK’s leading charity for people with a learning disability, combining high-quality services with national advocacy and influence.
Personal Support Services (England) is at the heart of Mencap, with c.£185m turnover, 4,500+ colleagues, providing social care support for around 4,000 people.
Following significant transformation over recent years, and the launch of our new strategy, Mencap is on a strong footing for future growth. The next phase focuses on accelerating growth, strengthening delivery, and establishing consistently sector‑leading quality.
The Role
This is one of Mencap’s most senior appointments and a key Executive Team role, leading a large, complex and nationally significant portfolio.
You will provide strategic, operational and commercial leadership, with responsibility for performance, growth and quality across Personal Support Services (England).
Key responsibilities include:
- Leading strategy, performance and transformation of a major national service portfolio
- Driving consistently high-quality, person-centred support across services
- Building strong relationships with commissioners and system partners and future-proofing the service mix, including specialist provision
- Delivering sustainable growth aligned to impact and financial performance
- Leading and inspiring a team of 4,500+ colleagues
- Contributing fully to the leadership of Mencap and role-modelling Mencap’s values
- Champion Mencap's Belonging, Equity, Diversity and Inclusion agenda, embedding inclusive leadership, lived experience and equitable opportunities for colleagues and the people Mencap supports
The Candidate
You will be a senior, values‑led leader with experience of operating at scale in complex, multi-site environments.
You will bring:
- A strong track record of delivering high-quality, person-centred services
- Experience of leading growth, transformation and large-scale operations
- Commercial and financial acumen
- Executive-level experience, including Board engagement
- Credibility with commissioners, regulators and partners
- The ability to lead and inspire large, dispersed teams
- A clear commitment to Mencap’s mission and values
Experience in learning disability or comparable services is highly desirable.
For further information and details on how to apply, please visit: www.berwickpartners.co.uk/96284
Closing date for applications (CV and covering letter): 9am on Monday 24th August.
Executive Director, Personal Support employer: Mencap
Mencap is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where compassion and teamwork thrive. Located in North Shields, this role as a Support Worker not only provides flexible shifts to accommodate your lifestyle but also includes valuable training opportunities and generous annual leave, ensuring you can grow both personally and professionally while making a meaningful difference in the community.
