At a Glance
- Tasks: Connect and support a vibrant network of organisations, ensuring they thrive.
- Company: Join Mencap, a leading charity dedicated to supporting people with learning disabilities.
- Benefits: Enjoy 32 days of paid holiday, discounts, health plans, and more perks.
- Other info: Flexible part-time role with opportunities for personal growth and development.
- Why this job: Make a meaningful impact by strengthening partnerships and enhancing community engagement.
- Qualifications: Strong communication skills and a passion for supporting organisations.
The predicted salary is between 30000 - 40000 £ per year.
Join the Community Engagement Team at Mencap. We are looking for a proactive and relationship-focused Membership Manager to join Mencap's Community Engagement Team. This is an exciting opportunity to play a key role in supporting a vibrant network of 264 independent organisations, many of whom proudly share the Mencap brand. As Membership Manager, you will act as a vital connector between our affiliate network and the wider organisation, helping members access the information, resources, opportunities, and support they need to thrive.
You will build strong relationships across the network, ensuring organisations feel informed, valued, and supported in delivering their important work. This is a part-time (30 hours per week), up to 12 month fixed term position.
What you’ll be doing:
- Managing and overseeing the affiliation process for member organisations
- Acting as a key point of contact for brand, quality, and support enquiries
- Building strong, collaborative relationships with a wide range of stakeholders
- Creating engaging communications through digital platforms, email campaigns, and social media
- Sharing resources, opportunities, guidance, and updates across the network
- Using CRM systems to track engagement and maintain accurate network records
- Signposting organisations to relevant support and advice across the wider organisation
About you:
- An excellent communicator with strong relationship-building skills
- Organised and confident managing a varied workload with great attention to detail
- Passionate about supporting organisations and delivering excellent stakeholder engagement
- Comfortable using CRM systems and digital communication platforms
- Proactive, approachable, and able to work collaboratively with a shared vision
This is a rewarding opportunity for someone who enjoys connecting people, strengthening partnerships, and making a meaningful impact through effective engagement and communication. Applications close on 29 May 2026. However, we reserve the right to close this vacancy early if we receive a high volume of suitable applications, so we encourage you to apply as soon as possible. Interviews will be held on 4 June 2026.
Here at Mencap, we operate a blinded recruitment process for a lot of our roles, please ensure you apply with a full application and covering statement.
Benefits:
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
About Mencap:
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes. Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long-term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We're not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you're applying for.
Membership Manager in Essex employer: Mencap
Mencap is an exceptional employer that prioritises employee well-being and professional growth, offering a generous benefits package including 32 days of paid holiday and discounts at leading retailers. Our inclusive work culture fosters collaboration and respect, ensuring that every team member feels valued and empowered to make a meaningful impact in supporting individuals with learning disabilities. Join us in a role where your passion for relationship-building and community engagement can thrive in a supportive environment dedicated to creating a kinder, fairer society.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Manager in Essex
✨Tip Number 1
Get to know the organisation! Before your interview, do a bit of research on Mencap and its mission. Understanding their values and how they support people with learning disabilities will help you connect better during your conversation.
✨Tip Number 2
Show off your relationship-building skills! Think of examples from your past where you've successfully built connections or supported stakeholders. Be ready to share these stories in your interview to demonstrate your fit for the Membership Manager role.
✨Tip Number 3
Be proactive! If you have ideas on how to improve member engagement or enhance communication strategies, don’t hesitate to share them during your interview. This shows you're not just a follower but someone who can contribute positively to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. Don’t wait too long; apply early to increase your chances!
We think you need these skills to ace Membership Manager in Essex
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see who you are and what makes you passionate about supporting organisations. Don’t be afraid to share your unique experiences and values.
Tailor Your Application:Make sure to customise your application for the Membership Manager role. Highlight your relationship-building skills and any relevant experience with CRM systems or digital communication platforms. Show us why you're the perfect fit!
Engage with Our Mission:Familiarise yourself with Mencap’s vision and values. In your covering statement, express how your goals align with ours and how you can contribute to making a meaningful impact in the community. We love seeing candidates who resonate with our mission!
Apply Early:Don’t wait until the last minute to submit your application! We encourage you to apply as soon as possible, as we may close the vacancy early if we receive a high volume of applications. Head over to our website and get started!
How to prepare for a job interview at Mencap
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Mencap's mission and values. Familiarise yourself with their work in supporting people with learning disabilities and how the Membership Manager role fits into that vision. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships in previous roles. Think about specific instances where you’ve engaged stakeholders or collaborated with teams. Highlight your communication style and how it fosters strong connections, as this is crucial for the Membership Manager position.
✨Be Ready to Discuss CRM Experience
Since the role involves using CRM systems, be prepared to discuss your experience with these tools. If you’ve used any specific platforms, mention them and explain how you’ve leveraged them to track engagement or manage relationships. If you haven’t, consider discussing your organisational skills and how you adapt to new technologies.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the challenges the Community Engagement Team faces or how success is measured in the Membership Manager role. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career aspirations.
