At a Glance
- Tasks: Support the Service Manager in running person-centred services for individuals with learning disabilities.
- Company: Join Mencap, a leading charity dedicated to supporting people with learning disabilities.
- Benefits: Enjoy 24 days annual leave, ongoing training, and a supportive work environment.
- Other info: Dynamic role with opportunities for career growth and personal development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for supporting others.
We are looking for a permanent Assistant Service Manager to join our two person-centered services working across Clacton on Sea and Great Tey where we support people with a learning disability. You will support the Service Manager and ensure the continued smooth operation of these supported living services by undertaking a range of management tasks to support the team and the people living there.
If you know how to lead and inspire people, enjoy developing a team working culture, have excellent communication skills and want to play a part in contributing to the work Mencap does to support people with a learning disability we would love to hear from you!
The role involves supporting the Service Manager by undertaking agreed management tasks across the two supported living services:
- Promoting a team culture where the team are confident in being accountable and making decisions.
- Supporting the team to be compliant in their induction and training.
- Undertaking effective and agreed performance reviews for team members.
- Leading on the review and implementation of support planning, risk assessment and outcome-based support on the What Matters Most app.
- Contributing to and overseeing systems and records that support health and safety and maintenance of service environment as required.
- Contributing to the monitoring and completion of management reporting systems regarding safeguarding and quality assurance.
- Contributing to monitoring and completion of administration systems such as rota management and payroll data.
- Completing regular medication audits.
- Completing regular finance checks.
- Working closely with social workers, healthcare professionals, local authorities, families, and other agencies to coordinate support.
- Work alongside your team to role model best practice and complete compliance observations.
You would be on shift for 3 days and office duties for 2 days. In emergencies you could potentially cover shifts in the evenings/weekends. The role requires that you are able to travel to both services in Clacton on Sea and Great Tey. You will need to be able to demonstrate Mencap’s core values in all that you do. You will also need to demonstrate your professionalism, ability to work under pressure, prioritise your workload and follow Mencap policies and procedures. The role will challenge, excite and will never be dull but it will be truly rewarding. If you are looking for that next exciting career development opportunity, then this could be the one you have been looking for.
Benefits:
- 24 days annual leave plus bank holidays (pro-rata for part-time) + a variety of benefits, including pension and holiday buying options.
- Ongoing training and development opportunities to enhance your skills.
- A supportive and inclusive work environment where your contributions are valued.
*Please note that terms and conditions apply based on your contract.
About Mencap:
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We’re here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability, either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. It’s okay to make mistakes, but we learn from them and make changes. Everywhere, people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long-term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap, and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Locations
Assistant Service Manager in Essex, Fordham employer: Mencap
Mencap is an exceptional employer that prioritises inclusivity and employee well-being, making it a fantastic place to work as a Store Manager in Worksop. With a strong commitment to personal and professional growth, employees benefit from extensive training opportunities, a generous holiday package, and various perks that enhance work-life balance. The supportive work culture fosters collaboration and respect, ensuring that every team member feels valued while contributing to a meaningful mission of improving the lives of individuals with learning disabilities.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Service Manager in Essex, Fordham
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Mencap.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Mencap!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Mencap, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Mencap or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Assistant Service Manager in Essex, Fordham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Mencap:Before hitting send, make sure to tailor your application specifically to Mencap! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Mencap
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
