DBS Administrator

Job Advert We're excited to announce an opportunity for a DBS Administrator to join our small but mighty team! You'll play a crucial role in ensuring the smooth and compliant processing of Disclosure and Barring Service (DBS) checks for our employees, volunteers at Mencap, and external customers. This is a full-time, permanent position with flexible working options. The role requires you to work 37.5 hours per week, Monday – Friday, covering shifts between 8am – 5.00pm on a rota basis, you can choose to work from home or from our Peterborough office, with occasional office visits as needed. During your first month of training, you'll be expected to come in twice a week. You'll be working closely with one other team member. Here are some of the key responsibilities: Administer and manage DBS checks for new and existing staff, volunteers, and external customers. Ensure compliance with all relevant policies, regulations, and guidelines. Maintain accurate and up-to-date records of DBS results, ensuring confidentiality and data protection. Communicate with applicants and stakeholders about DBS check statuses and required actions via emails and phone calls. Respond to queries and provide guidance on the DBS process. Support internal and external audits by providing data and presenting evidence. Assist with managing DBS-related documentation and archiving. Liaise with the DBS or third-party providers for escalated DBS matters.The successful candidates ideally will have experience working within a customer service environment and using a range of systems. If you're proactive, detail-oriented, and passionate about compliance and safeguarding, we'd love to hear from you! While DBS knowledge is ideal but not mandatory. Apply today to join our team! Please submit your most recent CV and a covering letter outlining your experience and suitability for the role along side why you wish to work for Mencap. Vacancy ID: 33128 Benefits As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees. 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme Service related sick pay when 6 month probation is completed Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us. Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc. Free access to round the clock employee assistance program for advice and support*T&C's apply based on contract About Mencap We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job – to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.   Our work includes; providing high-quality, flexible services that allow people to live as independently as possible in a place they choose providing advice through our help lines and web sites