Assistant Store Manager - Chessington
Assistant Store Manager - Chessington

Assistant Store Manager - Chessington

Chessington Full-Time 20000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a retail team, boost donations, and maximise sales in our Chessington shop.
  • Company: Join Mencap, a charity dedicated to supporting people with learning disabilities.
  • Benefits: Enjoy 32 days of paid holiday, discounts, health plans, and more perks.
  • Other info: Flexible hours, inclusive culture, and opportunities for personal growth await you.
  • Why this job: Make a real difference while developing your leadership skills in a supportive environment.
  • Qualifications: Retail management experience and a passion for charity work are essential.

The predicted salary is between 20000 - 25000 £ per year.

Are you someone who is excited about charity retail and fashion, who can use their initiative? Do you have experience managing a retail team? If yes, then please keep reading as we may have the role for you.

We are excited to be looking for an Assistant Shop Manager to work in our Chessington Shop for 22.5 hours per week, across 3 days on a permanent position. Shifts are worked on a 7-day rota (Monday-Sunday). We are flexible with days and happy to discuss what works best for you.

We are looking for a passionate and motivated person to help our store reach its full potential. As an Assistant Shop Manager you will:

  • Help develop in-store systems and promote donations and sales to maximise profits.
  • Represent Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values.
  • Strive to ensure stock is generated from the local area and donors.
  • Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid.
  • Be responsible for achieving profit targets by ensuring sales are maximised and costs are effectively managed.
  • Maintain the store to a high standard of presentation throughout.
  • Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers.
  • Be responsible for all financial and cash handling and health and safety.

To be a successful Assistant Shop Manager, you will be:

  • An experienced assistant manager or supervisor with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience.
  • Have a flexible approach to working hours and days including working weekends and Bank Holidays as appropriate.
  • Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores.
  • Passionate about the Mencap values and will strive to ensure our Retail brand is successful.

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us.

This advert will close on 20 May, with interviews taking place shortly afterwards.

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation.

Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes. Everywhere people will feel respected, valued, and safe to be themselves.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We're not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you're applying for.

Assistant Store Manager - Chessington employer: Mencap

Mencap is an exceptional employer that prioritises inclusivity and employee well-being, offering a supportive work culture where every team member is valued. With flexible working hours, generous benefits including 32 days of paid holiday, and opportunities for personal and professional growth, Mencap empowers its employees to thrive while making a meaningful impact in the community. Located in Chessington, this role as Assistant Store Manager not only allows you to lead a passionate team but also to contribute to a charitable cause that champions the rights of individuals with learning disabilities.
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Contact Detail:

Mencap Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager - Chessington

✨Tip Number 1

Get to know the company! Research Mencap and its values. When you walk into that interview, show us you’re passionate about charity retail and how you can contribute to our mission. It’ll make a huge difference!

✨Tip Number 2

Practice your answers to common interview questions. Think about your past experiences managing teams and how they relate to the role. We want to hear about your successes and how you’ve overcome challenges in retail.

✨Tip Number 3

Dress the part! Since this is a retail position, we recommend looking smart but approachable. Show us you understand the balance between professionalism and the friendly vibe we promote in our stores.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re genuinely interested in the role and reinforces your enthusiasm for joining our team at Mencap.

We think you need these skills to ace Assistant Store Manager - Chessington

Retail Management
Team Leadership
Budget Management
Sales Maximisation
Customer Service
Volunteer Training and Development
Cash Handling
Health and Safety Compliance
Initiative
Flexibility in Working Hours
Charity Retail Experience
Communication Skills
Problem-Solving Skills
Presentation Skills

Some tips for your application 🫡

Show Your Passion: Let your enthusiasm for charity retail and fashion shine through in your application. We want to see how your values align with Mencap's mission, so don’t hold back on sharing why this role excites you!

Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail management or working with teams. We love seeing how you've made an impact in previous roles, so be specific about your achievements!

Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you address how you meet the key requirements of the Assistant Shop Manager role without rambling.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!

How to prepare for a job interview at Mencap

✨Know Your Mencap Values

Before the interview, take some time to familiarise yourself with Mencap's values and mission. Being able to articulate how your personal values align with theirs will show your genuine interest in the role and the organisation.

✨Showcase Your Retail Experience

Prepare specific examples from your past retail management experience that highlight your ability to lead a team, manage budgets, and drive sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Be Ready for Flexibility Questions

Since the role requires flexibility in working hours, be prepared to discuss your availability and willingness to work weekends and bank holidays. This shows your commitment and adaptability, which are key traits for an Assistant Shop Manager.

✨Engage with the Interviewers

Interviews are a two-way street! Prepare thoughtful questions about the store's current challenges or future goals. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.

Assistant Store Manager - Chessington
Mencap
Location: Chessington

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