Assistant Shop Manager (Permanent) in Chessington
Assistant Shop Manager (Permanent)

Assistant Shop Manager (Permanent) in Chessington

Chessington Full-Time 20000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a retail team, maximise sales, and promote donations in our charity shop.
  • Company: Join Mencap, a leading charity dedicated to supporting people with learning disabilities.
  • Benefits: Enjoy 32 days of paid holiday, discounts, health plans, and more perks.
  • Other info: Flexible working hours and a commitment to diversity and inclusion.
  • Why this job: Make a real difference in your community while developing your retail management skills.
  • Qualifications: Experience in retail management and a passion for charity work.

The predicted salary is between 20000 - 25000 £ per year.

Are you someone who is excited about charity retail and fashion, who can use their initiative? Do you have experience managing a retail team? We are excited to be looking for an Assistant Shop Manager to work in our Chessington Shop for 22.5 hours per week, across 3 days on a permanent position. Shifts are worked on a 7-day rota (Monday-Sunday). We're flexible with days and happy to discuss what works best for you.

We are looking for a passionate and motivated person to help our store reach its full potential. As an Assistant Shop Manager you will:

  • Help develop in-store systems and promote donations and sales to maximise profits.
  • Represent Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values.
  • Strive to ensure stock is generated from the local area and donors.
  • Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid.
  • Be responsible for achieving profit targets by ensuring sales are maximised and costs are effectively managed.
  • Maintain the store to a high standard of presentation throughout.
  • Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers.
  • Be responsible for all financial and cash handling and health and safety.

To be a successful Assistant Shop Manager, you will be:

  • An experienced assistant manager or supervisor with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience.
  • Have a flexible approach to working hours and days including working weekends and Bank Holidays as appropriate.
  • Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores.
  • Passionate about the Mencap values and will strive to ensure our Retail brand is successful.

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us.

Benefits: Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

About Mencap: Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long-term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns.

Assistant Shop Manager (Permanent) in Chessington employer: Mencap

Mencap is an exceptional employer that prioritises the well-being and development of its employees, offering a generous benefits package including 32 days of paid holiday and discounts at leading retailers. With a strong commitment to diversity and inclusion, Mencap fosters a supportive work culture where every team member can thrive, particularly in the vibrant community of Chessington. As an Assistant Shop Manager, you will not only contribute to meaningful charitable work but also have opportunities for personal growth and professional development within a passionate team dedicated to making a difference.
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Contact Detail:

Mencap Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Shop Manager (Permanent) in Chessington

✨Tip Number 1

Get to know the company! Research Mencap's values and mission. When you understand what they stand for, you can tailor your conversations to show how your passion aligns with their goals.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can give you insider info and might just land you a recommendation when you apply through our website.

✨Tip Number 3

Prepare for the interview by practising common questions related to retail management. Think about your past experiences and how they relate to the role of Assistant Shop Manager. Confidence is key!

✨Tip Number 4

Follow up after your interview! A quick thank-you email shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.

We think you need these skills to ace Assistant Shop Manager (Permanent) in Chessington

Retail Management
Team Leadership
Budget Management
Sales Maximisation
Customer Service
Volunteer Training and Development
Cash Handling
Health and Safety Compliance
Initiative
Flexibility in Working Hours
Communication Skills
Problem-Solving Skills
Knowledge of Gift Aid Scheme
Presentation Skills
Charity Retail Experience

Some tips for your application 🫡

Show Your Passion: Let your enthusiasm for charity retail and fashion shine through in your application. We want to see how your values align with Mencap's mission, so don’t hold back on sharing why you’re excited about this role!

Tailor Your CV: Make sure your CV highlights your relevant experience managing retail teams and achieving sales targets. We love seeing specific examples of how you've made a difference in previous roles, so get those details in there!

Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you address how you meet the key requirements of the Assistant Shop Manager role without rambling.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Mencap

✨Know Your Charity Retail Stuff

Make sure you brush up on your knowledge of charity retail and Mencap's values. Understand how the organisation operates and what makes it unique. This will show your passion for the role and help you connect with the interviewers.

✨Showcase Your Leadership Skills

As an Assistant Shop Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, especially in retail. Highlight your experience in training and developing staff, as well as how you've motivated volunteers.

✨Be Ready to Discuss Financials

Since you'll be responsible for budgets and profit targets, be prepared to talk about your experience with financial management. Bring examples of how you've maximised sales and managed costs effectively in previous roles.

✨Flexibility is Key

The job requires a flexible approach to working hours. Be ready to discuss your availability and willingness to work weekends or bank holidays. Showing that you're adaptable will make you a more attractive candidate.

Assistant Shop Manager (Permanent) in Chessington
Mencap
Location: Chessington

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