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- Tasks: Lead the credit control team to reduce aged debt and protect cash flow.
- Company: Join Mencap, a leading charity supporting people with learning disabilities.
- Benefits: Enjoy 24 days holiday, discounts, health plans, and flexible working options.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your finance skills.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for a Credit Control Senior to join our busy team based in Peterborough. As a Senior Credit Controller, you will support and lead the credit control team to reduce aged debt, protect cash flow and strengthen the end-to-end debt management process for Mencap. The role is responsible for monitoring overdue accounts, driving timely follow-up, agreeing and tracking payment commitments and escalating non-payment appropriately.
This is a full-time permanent position, working 37.5 hours per week, Monday to Friday. Standard working hours are 9am to 5pm, though we are happy to offer flexibility where needed. While this is an office-based role in Peterborough, we understand that work is something you do, not just a place you go. That’s why we offer our office-based colleagues greater flexibility in how and where work is carried out.
We’re looking for someone with previous experience in a similar role, who can manage multiple priorities quickly and accurately. You’ll be confident using IT systems and have excellent communication skills.
Do you have the skills to be our Credit Control Senior?
- Proven experience in Credit control/collections with a track record of reducing aged debt and improving cash collection performance
- Ability to prioritise and manage workloads by value and risk
- Strong attention to detail
- Excellent customer service and stakeholder relationship management
- Strong Finance knowledge, with relevant qualifications, such as AAT level 4
We’re looking for a candidate with experience in a similar role. If that sounds like you, we’d love to hear from you please apply today with an up-to-date CV.
Benefits: Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 24 days of paid holiday plus bank holidays (pro rata) along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
About Mencap: Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere.
Senior Credit Controller in Cambridge employer: Mencap
Contact Detail:
Mencap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about your past experiences and how they relate to reducing aged debt and improving cash collection performance.
✨Tip Number 3
Show off your IT skills! Be ready to discuss the systems you've used in previous roles and how they helped you manage workloads and improve processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are genuinely interested in joining our team.
We think you need these skills to ace Senior Credit Controller in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Credit Controller role. Highlight your experience in credit control and any achievements in reducing aged debt. We want to see how your skills match what we're looking for!
Showcase Your Skills: In your application, don’t just list your qualifications; show us how you've used them in real situations. Talk about your IT skills and how you've managed multiple priorities effectively. We love seeing practical examples!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your experience.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to attach your CV and cover letter directly. We can’t wait to hear from you!
How to prepare for a job interview at Mencap
✨Know Your Numbers
As a Senior Credit Controller, you'll need to demonstrate your understanding of debt management and cash flow. Brush up on key metrics related to credit control, such as DSO (Days Sales Outstanding) and aged debt ratios. Be ready to discuss how you've successfully reduced aged debt in previous roles.
✨Showcase Your Communication Skills
Excellent communication is crucial in this role. Prepare examples of how you've effectively managed stakeholder relationships and resolved disputes. Think about times when your communication skills led to successful outcomes, and be ready to share these stories during the interview.
✨Demonstrate Your IT Savvy
Since the role requires confidence in using IT systems, make sure you’re familiar with any relevant software or tools used in credit control. If you have experience with specific systems, mention them and explain how they helped you streamline processes or improve performance.
✨Prioritisation is Key
With multiple priorities to manage, it's essential to show that you can handle workloads by value and risk. Prepare to discuss your approach to prioritising tasks and managing time effectively. Use examples from your past experience to illustrate how you’ve successfully balanced competing demands.