At a Glance
- Tasks: Support employability programmes and manage essential administrative tasks.
- Company: Join Mencap, a passionate organisation dedicated to improving lives for people with learning disabilities.
- Benefits: Enjoy 32 days of paid holiday, discounts, health plans, and more perks.
- Other info: Be part of a diverse team that values growth, respect, and belonging.
- Why this job: Make a real-world impact while supporting young people with SEND in a dynamic environment.
- Qualifications: Strong organisational skills, tech-savviness, and a positive attitude towards inclusion.
Are you organised, adaptable, and ready to make a real-world impact? At Mencap, we are passionate about making the world a better place for people with learning disabilities. We are looking for a Supported Internship Administrator who thrives in a busy environment where no two days are the same. If you are a proactive professional with a keen eye for detail and a heart for inclusion, we want to hear from you. This role is based in our Birmingham City Centre Office for 22.5 hours per week.
The Role
You will be the backbone of our employability programmes. This isn’t just about filing; it’s about providing the essential administrative and operational support that allows our local teams to change lives. You will work collaboratively with various stakeholders - from local authorities to parents and carers - ensuring our program runs effectively and stays compliant.
What will your day-to-day look like?
- Operational Oversight: Managing administrative tasks for Access to Work claims and maintaining accurate data within learner management systems.
- Compliance & Finance: Monitoring debt, processing invoices, and ensuring all regulatory and local authority information is up to date.
- Team Support: Assisting the Education Centre Manager and wider team with meeting coordination, document archiving, and adhering to critical deadlines such as EHCP reviews.
- Communication: Acting as a professional point of contact for stakeholders, parents, and carers.
What You’ll Bring
We are looking for someone who is brave, kind, and positive. To succeed in this role, you will need:
- Strong Foundations: Excellent organisational, record-keeping, and communication skills.
- Tech Savviness: Proficiency in Office 365 and an ability to quickly learn new IT systems.
- Initiative: The ability to work independently, manage your own workload, and meet tight deadlines.
- Experience: Ideally, you have provided administrative support within an educational or similar setting.
- Attitude: A genuine enthusiasm for supporting young people with SEND.
Why Join Mencap?
We value diversity and intentionally plan for the success of our colleagues. We are a Disability Confident Leader and welcome applications from everyone—come as you are!
Note: This role is subject to an enhanced DBS check and satisfactory references. If you’re ready to support a committed team and deliver real outcomes for young people with SEND, please apply with your full application. Mencap operate a blinded recruitment process, CVs will not be looked at until the interview. This role will close on Thursday 30th July.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We’re here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
- Everyone is expected to treat people well and make Mencap an inclusive organisation.
- Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes.
- Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long-term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Education Centre Administrator in Birmingham employer: Mencap
Mencap is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where compassion and teamwork thrive. Located in North Shields, this role as a Support Worker not only provides flexible shifts to accommodate your lifestyle but also includes valuable training opportunities and generous annual leave, ensuring you can grow both personally and professionally while making a meaningful difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Education Centre Administrator in Birmingham
✨Get Involved in Online Communities
Dive into online forums and communities centred around digital learning and education, like EdTech chats on Twitter or groups on LinkedIn. Engaging in discussions and sharing your insights can help build your visibility and credibility in the sector.
✨Attend EdTech Meetups and Workshops
Look for local meetups or workshops focused on digital education trends. Not only do they enable us to learn about the latest in the field, but they’re also great networking opportunities to meet potential employers like Mencap or other educators who might know about upcoming part-time roles.
✨Leverage Your University’s Resources
If you’re currently studying, make sure to tap into your university's career services. They often have connections with local businesses in the education space, plus they can help us uncover part-time job openings that aren't widely advertised.
✨Showcase Your Skills through Projects
Create a portfolio showcasing any relevant projects or experiences in digital learning. Whether it's designing a learning module or contributing to an e-learning platform, having tangible examples will catch the eye of hiring managers at Mencap.
We think you need these skills to ace Education Centre Administrator in Birmingham
Some tips for your application 🫡
Highlight Your Experience in Digital Learning:When applying for a role in digital learning like the Education Centre Administrator at Mencap, make sure to showcase any prior experience you have in creating or managing online learning materials. We want to see how you've made an impact in previous roles, so don’t shy away from providing specific examples or projects you’ve worked on.
Showcase Relevant Skills and Tools:Mention any specific platforms or tools you’ve used in the digital learning space. For instance, if you're familiar with LMS (Learning Management Systems) or any authoring tools, include these in your CV. This demonstrates you’re not only passionate but also ready to hit the ground running at Mencap.
Express Your Passion for Education:In your cover letter, we really want to feel your enthusiasm for digital learning. Talk about your motivations for joining Mencap and how you hope to contribute to shaping the future of education. This is a part-time role, so highlighting your commitment and drive will go a long way!
Tailor Your CV to Stand Out:Adapt your CV specifically for the Education Centre Administrator role by aligning your experiences and skills directly with the job description. Use strong action verbs and bullet points, focusing on your contributions in previous roles. We appreciate a clear, concise format that makes it easy for us at Mencap to see why you’re a perfect fit.
How to prepare for a job interview at Mencap
✨Showcase Your Digital Savvy
In the digital learning and education space, being tech-savvy is crucial. Make sure to highlight any experience you have with e-learning platforms, learning management systems, or educational software during your interview. Think about specific examples of how you’ve used these tools to enhance learning experiences – this will show Mencap you’re already familiar with the landscape!
✨Prepare to Discuss Educational Theories
Expect questions related to educational methodologies or theories that underpin digital learning. Brush up on concepts like constructivism or blended learning and be ready to discuss how these can apply to real-world scenarios. The interviewers at Mencap will appreciate your understanding of the educational principles that drive effective learning.
✨Flexibility & Adaptability are Key
As this is a part-time role, demonstrate how you can manage your time effectively and adapt to the dynamic demands of the position. Share examples from past experiences where you successfully balanced multiple tasks while contributing to team projects. This will reassure Mencap that you’re not just a candidate but a reliable team member who can juggle responsibilities.
✨Portfolio and Samples Matter
Even for a part-time gig, having a portfolio of your work can really set you apart. If you've designed any e-learning modules, created educational content, or implemented any successful teaching strategies, make sure you can present those. Being ready with tangible examples from your past work will help you make a stronger case to Mencap about what you bring to the table.
