At a Glance
- Tasks: Support the Service Manager and develop the staff team while promoting accountability.
- Company: Join Mencap in Bangor, a leader in supporting individuals with learning disabilities.
- Benefits: Enjoy perks like a laptop, mobile phone, and paid holidays.
- Other info: Candidates must be willing to work flexibly, including evenings and weekends.
- Why this job: This role offers a pathway to a future Service Manager position.
- Qualifications: Experience in the care sector and a full UK driver's licence are required.
The predicted salary is between 25000 - 30000 £ per year.
We have an exciting opportunity for an Assistant Service Manager to join our Bangor team. This is a chance for you to develop your skills and experience, working alongside the Service Manager. In addition to undertaking managerial tasks, you will also work alongside support workers and act as a role model, demonstrating good practice to other members of the team with time spent on shift.
You must have experience working in the care sector with people with learning disabilities/autism and/or behaviours that challenge. You will be supported by specialist bespoke training in advance to fully meet the needs of the people we support.
This role will include:
- Supporting the Service Manager by undertaking agreed management tasks.
- Supporting and developing the staff team.
- Promoting a team culture where the team are confident in being accountable and making decisions.
- Supporting the team to be compliant in their induction and training.
- Undertaking effective and agreed My Mencap reviews and supervisions for team members.
- Leading on the review and implementation of support planning, risk assessment and evidence outcome based support.
- Contributing to and overseeing systems and records that support health and safety and maintenance of service environment as required.
- Contributing to the monitoring and completion of management reporting systems.
- Contributing to monitoring and completion of administration systems such as reviewing time sheets and inputting information into Office Base (kinetic) systems and invoice systems.
You will be required to demonstrate that you have developed enough skills and knowledge to be able to progress to a future Service Manager role. You will be required to work flexibly including working evenings and weekends. You should be competent in using IT and have a full UK drivers licence and access to a car. Consideration will be given to alternative forms of transport, should the applicant be unable to meet this criteria due to a disability.
Candidates that hold a health and social care QCF level 3, are working towards or willing to complete Health and Social Care QCF Level 3 is a shortlisting criteria that may be used if there is a high volume of applications. Strong leadership is key to the success of our services. We have developed an exciting leadership approach at Mencap that we call Our Leadership Way. We want to recruit leaders who can demonstrate they have the potential to excel within this framework. In return, we are committed to developing your potential even further.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. No two days are ever the same, sometimes they may be challenging but always positive so click apply now to be considered!
All roles are subject to an enhanced disclosure check and registration with NISCC and suitable references.
Assistant Service Manager - Bangor employer: Mencap
Mencap is committed to developing leadership potential and is a Disability Confident Leader. Located in Bangor, we offer bespoke training and a supportive environment for staff. Join a team that values accountability and positive outcomes for individuals with learning disabilities.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Service Manager - Bangor
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Mencap.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Mencap.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Mencap, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Assistant Service Manager - Bangor
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Mencap.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Mencap.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Mencap. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Mencap. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Mencap
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Mencap’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
