Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team in charity retail, maximising donations and sales.
- Company: Join Mencap, a leading charity dedicated to supporting people with learning disabilities.
- Benefits: Enjoy 32 days of paid holiday, discounts, health plans, and more perks.
- Other info: Flexible hours, inclusive culture, and opportunities for personal growth.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Retail management experience and a passion for charity work.
The predicted salary is between 20000 - 25000 £ per year.
Are you someone who is excited about charity retail and fashion, who can use their initiative? Do you have experience managing a retail team? If yes, then please keep reading as we may have the role for you.
We are excited to be looking for an Assistant Shop Manager to work in our Chessington Shop for 22.5 hours per week, across 3 days on a permanent position. Shifts are worked on a 7-day rota (Monday-Sunday). We are flexible with days and happy to discuss what works best for you. We are looking for a passionate and motivated person to help our store reach its full potential.
As an Assistant Shop Manager you will:
- Help develop in-store systems and promote donations and sales to maximise profits.
- Represent Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values.
- Strive to ensure stock is generated from the local area and donors.
- Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid.
- Be responsible for achieving profit targets by ensuring sales are maximised and costs are effectively managed.
- Maintain the store to a high standard of presentation throughout.
- Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers.
- Be responsible for all financial and cash handling and health and safety.
To be a successful Assistant Shop Manager, you will be:
- An experienced assistant manager or supervisor with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience.
- Have a flexible approach to working hours and days including working weekends and Bank Holidays as appropriate.
- Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores.
- Passionate about the Mencap values and will strive to ensure our Retail brand is successful.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us.
This advert will close on 20 May, with interviews taking place shortly afterwards.
Benefits:
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
About Mencap:
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation.
Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes. Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long-term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We're not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you're applying for.
Assistant Store Manager - Chessington employer: Mencap
Contact Detail:
Mencap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Chessington
✨Tip Number 1
Get to know the company! Research Mencap's values and mission. When you understand what they stand for, you can tailor your conversation during interviews to show how your passion aligns with their goals.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Mencap.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experience where you’ve demonstrated leadership, teamwork, or problem-solving skills. This will help you shine during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager - Chessington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for charity retail and fashion shine through. We want to see how your values align with Mencap's mission, so don’t hold back on sharing why this role excites you!
Tailor Your Experience: Make sure to highlight your relevant experience managing a retail team. We’re looking for someone who can maintain budgets and manage sales effectively, so give us the details that showcase your skills in these areas.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well, so we can easily see how you fit the role of Assistant Shop Manager without any confusion.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role and our amazing benefits!
How to prepare for a job interview at Mencap
✨Know Your Charity Retail
Familiarise yourself with the charity retail sector, especially Mencap's mission and values. Understand how your role as an Assistant Shop Manager can contribute to their goals, and be ready to discuss how you can promote donations and maximise sales.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your experience in training and developing staff and volunteers, as well as how you've maintained high standards in previous roles. This will demonstrate your capability to build an effective volunteer team.
✨Be Ready for Flexibility
Since the role requires a flexible approach to working hours, be prepared to discuss your availability openly. Mention any previous experiences where you adapted to changing schedules or worked weekends and bank holidays, showing that you're committed to the role.
✨Understand Financial Responsibilities
Brush up on your financial management skills, particularly in relation to budgets and cash handling. Be ready to explain how you've accurately completed income and banking sheets in the past, as this is crucial for achieving profit targets in the store.