Assistant Shop Manager (Permanent)

Assistant Shop Manager (Permanent)

Full-Time 24000 - 30000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a retail team, maximise sales, and promote donations in a charity shop.
  • Company: Join Mencap, a leading charity focused on supporting people with learning disabilities.
  • Benefits: Enjoy 32 days of paid holiday, discounts, health plans, and more perks.
  • Other info: Flexible working hours and a supportive, inclusive environment await you.
  • Why this job: Make a real difference in your community while developing your retail management skills.
  • Qualifications: Experience in retail management and a passion for charity work.

The predicted salary is between 24000 - 30000 € per year.

Are you someone who is excited about charity retail and fashion, who can use their initiative? Do you have experience managing a retail team? We are excited to be looking for an Assistant Shop Manager to work in our Chessington Shop for 22.5 hours per week, across 3 days on a permanent position. Shifts are worked on a 7-day rota (Monday-Sunday). We're flexible with days and happy to discuss what works best for you. We are looking for a passionate and motivated person to help our store reach its full potential.

As an Assistant Shop Manager you will:

  • Help develop in-store systems and promote donations and sales to maximise profits.
  • Strive to ensure stock is generated from the local area and donors.
  • Be responsible for achieving profit targets by ensuring sales are maximised and costs are effectively managed.
  • Maintain the store to a high standard of presentation throughout.
  • Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers.
  • Be responsible for all financial and cash handling and health and safety.

To be a successful Assistant Shop Manager, you will be:

  • An experienced assistant manager or supervisor with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience.
  • Have a flexible approach to working hours and days including working weekends and Bank Holidays as appropriate.
  • Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores.
  • Passionate about the Mencap values and will strive to ensure our Retail brand is successful.

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us.

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long-term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns.

Assistant Shop Manager (Permanent) employer: Mencap

Mencap is an exceptional employer that prioritises inclusivity and employee well-being, offering a supportive work culture where every team member can thrive. As an Assistant Shop Manager in our Chessington Shop, you will benefit from a generous package of 32 days of paid holiday, flexible working arrangements, and opportunities for personal growth through training and development. Join us in making a meaningful impact in the lives of people with learning disabilities while enjoying perks like discounts at high-street retailers and access to health cash plans.

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Contact Detail:

Mencap Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Shop Manager (Permanent)

Tip Number 1

Get to know the charity retail scene! Research Mencap and its values, so you can show your passion for the cause during interviews. This will help you connect with the team and demonstrate that you're not just looking for any job, but this specific one.

Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn or at local events. They can give you insider tips about the role and the company culture, which can really help you stand out in the interview process.

Tip Number 3

Practice makes perfect! Prepare for common interview questions related to retail management and charity work. Role-play with a friend or family member to build your confidence and refine your answers.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a difference in the community.

We think you need these skills to ace Assistant Shop Manager (Permanent)

Retail Management
Team Leadership
Budget Management
Sales Maximisation
Stock Management
Volunteer Training and Development
Financial Management

Some tips for your application 🫡

Show Your Passion:Let your enthusiasm for charity retail and fashion shine through in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about making a difference in our community.

Tailor Your CV:Make sure your CV highlights your relevant experience, especially in managing retail teams. We love seeing how you've used your initiative in past roles, so don’t hold back on those examples!

Be Clear and Concise:When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your skills and experiences effectively without rambling.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Mencap

Know Your Charity Retail Stuff

Make sure you brush up on your knowledge of charity retail and the specific values of Mencap. Understand how they operate and what makes them unique. This will show your genuine interest and help you connect with the interviewers.

Showcase Your Leadership Skills

Prepare examples of how you've successfully managed a team in the past. Highlight your experience in training and developing staff or volunteers, as this is crucial for the Assistant Shop Manager role. Be ready to discuss how you motivate others and maintain a positive work environment.

Be Ready for Financial Questions

Since you'll be responsible for budgets and financial handling, brush up on your financial management skills. Be prepared to discuss how you've previously managed budgets, maximised sales, and handled cash effectively. This will demonstrate your capability to meet profit targets.

Flexibility is Key

Given the flexible working hours mentioned in the job description, be open about your availability. Discuss how you can adapt to the 7-day rota and any potential travel for team meetings. Showing your willingness to be flexible will make you a more attractive candidate.