At a Glance
- Tasks: Manage key client accounts and develop strategic plans for growth.
- Company: Leading international law firm with a focus on client relations.
- Benefits: Hybrid work model, competitive salary, and professional development opportunities.
- Other info: Collaborative team culture with support from experienced colleagues.
- Why this job: Be at the heart of client strategy in a prestigious legal environment.
- Qualifications: 5+ years in client relations or account management, preferably in professional services.
The predicted salary is between 63000 - 77000 £ per year.
A relationship management role focused on a global law firm's key client accounts. This is a high visibility role sitting at the centre of the firm's key client programme. You will support partner relationship managers across a portfolio of strategic accounts, most of them US headquartered with a growing EMEA presence, and help turn those relationships into planned, measurable growth.
What you will do:
- Partner with relationship managers to develop, execute and benchmark annual client plans
- Facilitate regular meetings between partners, senior stakeholders and key clients
- Analyse client, industry and market data to identify needs and opportunities, then connect the right lawyers to pursue them
- Coordinate with the proposals, pricing, accounting and DEI teams to ensure a joined up approach on each account
- Support account initiatives including client events, briefings and CLE programmes
- Champion the use of marketing dashboards and Salesforce as everyday account management tools
- Guide junior team members on protocols for maintaining client plans and records
What this role is not:
This is not a sales or business development role and it is not client facing. Pitching and proposals sit with a separate team. Your focus is the strategy, coordination and momentum behind the firm's most important relationships.
Who we are looking for:
- Currently at manager level in client relations, key account management or client programme management, ready to hit the ground running
- Minimum 5 years in professional services marketing or business development, ideally within a law firm. Consulting firm experience will also be considered
- A self starter who can run their own portfolio and work confidently with partners and senior stakeholders
- Strong grasp of the legal market, with the curiosity to stay on top of EMEA developments
- Advanced Excel, PowerPoint and Word; Salesforce experience a plus
The team and structure: You will report to the Associate Director of Client Relations, based in New York, and work alongside colleagues in other US offices. There are no direct reports, and a team coordinator provides support across the group.
Client Relations Manager, International Law Firm, London (Hybrid) employer: MENA Recruit
Join a prestigious international law firm in London as a Client Relations Manager, where you will thrive in a dynamic and collaborative work culture that prioritises professional growth and development. With a focus on strategic client management rather than sales, you will have the opportunity to engage with senior stakeholders and contribute to meaningful client relationships while enjoying the benefits of a hybrid working model. This role not only offers competitive compensation but also fosters an environment of innovation and teamwork, making it an excellent choice for those seeking a rewarding career in professional services.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relations Manager, International Law Firm, London (Hybrid)
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We think you need these skills to ace Client Relations Manager, International Law Firm, London (Hybrid)
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
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✨Portfolio of Projects
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✨Know their business model
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